Multi-Line Representative - State Farm Agent Team Member

Audreymcfarlin; Chicago (IL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

Tuition assistance

401(k)

401(k) matching

Competitive salary

Dental insurance

Job summary

Audrey McFarlin State Farm in Chicago is seeking a Multiline Representative who will help protect clients by understanding their needs and explaining available product lines. This role emphasizes service, accuracy, and community trust.

You will build relationships with customers, support daily office operations, participate in local marketing, maintain records, and collaborate with teammates to achieve office goals. Ideal for customer-focused individuals seeking growth.

Qualifications

• Effective written and verbal communication.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Effective written and verbal comms

Strong organizational abilities

Comfortable in fast-paced environment

Customer service/insurance experience

Education

State insurance licenses (or ability to obtain)

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Tuition assistance
• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance

You May Be a Great Fit as a Multiline Representative at Audrey McFarlin State Farm if:

• You’re the person people call first when life goes sideways - calm, steady, and ready to help.
• You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
• You’re a natural relationship-builder who earns trust quickly and keeps it.
• You listen first, then guide, making customers feel understood while confidently recommending solutions.
• You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident buying decisions that truly help customers.

Location Address: 1631 S Michigan Ave Chicago IL 60616

At Audrey McFarlin - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.