Multi-Line Manager - State Farm Team Member

FRANK CUSTABLE - State Farm Agent; Wheaton (IL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Bonus based on performance

Company parties

Competitive salary

Flexible schedule

Free food & snacks

Opportunity for advancement

Paid time off

Signing bonus

Training & development

Job summary

Frank Custable's State Farm is seeking a proactive Multiline Manager to support customers across multiple product lines and coordinate daily agency operations in Wheaton, IL. Build relationships and guide clients through available insurance and financial options.

You will lead outreach, assist with cross-sell efforts, and help the team grow through coaching and collaboration while serving the local community.

Qualifications

• Experience in the insurance industry with proven cross-sell results.
• Strong communication and leadership abilities.
• Experience managing or coordinating within a business or customer service setting.
• Organized, dependable, and able to manage multiple priorities.
• Interest in professional growth within an agency environment.
• Must possess or be able to obtain necessary state insurance licenses.
• Coachable
• Property & Casualty License Preferred

Responsibilities

• Engage with customers to discuss available product options.
• Assist customers in reviewing insurance and financial service offerings.
• Coordinate daily operations across multiple business areas to meet office objectives.
• Monitor performance metrics and support ongoing marketing efforts.
• Contribute to team development through communication, coaching, and collaboration.
• Participate in community activities to build local awareness of the agency.

Skills

Customer relationship-building

Leadership abilities

Strong communication

Education

State insurance licenses (or ability to obtain)

Tools

Insurance products knowledge

Job description

Benefits:

• Bonus based on performance
• Company parties
• Competitive salary
• Flexible schedule
• Free food & snacks
• Opportunity for advancement
• Paid time off
• Signing bonus
• Training & development

You May Be a Great Fit as a Multiline Manager at Frank Custable's State Farm If:

• You’re the person people rely on when life gets complicated, staying calm and steady while helping customers and supporting office operations.
• You genuinely care about your community and are dedicated to providing excellent service while supporting outreach initiatives that strengthen local relationships.
• You’re a natural relationship-builder who earns trust quickly, whether guiding customers, collaborating with teammates, or contributing to team development. You listen first, then guide, helping customers feel understood while coordinating daily operations and supporting marketing and cross-sell efforts.
• You’re motivated by goals and growth and can turn insights from customer interactions and performance metrics into confident decisions that drive agency success.

Location Address: 2100 Manchester Rd. Bldg. A Ste. 309 Wheaton, IL 60187

At Frank Custable's State Farm, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Seeking a proactive and organized Multiline Manager to join the team. This role focuses on supporting customers across multiple product lines and contributing to the overall success of the agency through relationship management, outreach, and team coordination.

Primary Responsibilities

• Engage with new and existing customers to discuss available product options.
• Assist customers in reviewing insurance and financial service offerings.
• Coordinate daily operations across multiple business areas to help meet office objectives.
• Monitor performance metrics and support ongoing marketing efforts.
• Contribute to team development through communication, coaching, and collaboration.
• Participate in community activities that build local awareness of the agency.

Qualifications

• Experience in the insurance industry with proven cross-sell results
• Strong communication and leadership abilities.
• Experience managing or coordinating within a business or customer service setting.
• Organized, dependable, and able to manage multiple priorities.
• Interest in professional growth within an agency environment.
• Must possess or be able to obtain necessary state insurance licenses.
• Coachable
• Property & Casualty License Preferred