Multi-Line Representative - State Farm Agent Team Member

Frank Lewis - State Farm Agent; Auburn (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

License Reimbursement

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Frank Lewis - State Farm Agent in Auburn, CA is seeking a Multiline Representative to provide exceptional service to clients. You will be the go-to person for customers facing challenges, ensuring a calming presence while managing their needs.

The ideal candidate will possess strong communication skills, be organized, and thrive in a fast-paced office environment. If you have a passion for helping people and want to be part of a dedicated team, we encourage you to apply for this fulfilling opportunity.

Qualifications

• Must have effective communication skills with customers.
• Experience in customer service or business support is preferred.
• Strong organizational skills are necessary for daily operations.

Responsibilities

• Communicate with customers to understand their needs.
• Assist in developing relationships with new and existing customers.
• Support daily office operations, including documentation and follow-up.

Skills

Effective written and verbal communication skills

Strong organizational abilities

Comfortable working in a fast-paced environment

Prior experience in customer service, business support, or insurance

Education

Must possess or be able to obtain necessary state insurance licenses

Job description

Benefits

• License Reimbursement
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

Our agency opened in 1982 and has built a strong reputation over the years with a close-knit team of three. I’ve spent my entire career in the insurance industry, including time as a claims adjuster, which has given me deep industry knowledge and a strong understanding of how to best serve our customers.

I’m a graduate of California State University, Sacramento, and outside of the office, I enjoy spending time on the water as a catamaran captain. I’m married with children, and family plays an important role in both my personal life and how I run the agency. We stay actively involved in the community through organizations like the Auburn Chamber of Commerce, the Downtown Business Association, and local volunteer efforts.

For our team, we offer bonuses and additional time off when goals are met, a Simple IRA, work-life balance, reimbursement for licensing costs, and of course, plenty of coffee to keep things running smoothly.

Our office is located in a great downtown area and has a welcoming, family-like atmosphere. We’re looking for a self-starter who is motivated, independent, and able to work well within a team. If you’re someone who takes pride in your work and enjoys being part of a supportive, established office, this could be a great fit.

You May Be a Great Fit as a Multiline Representative at Frank Lewis - State Farm Agent

• You’re the person people call first when life goes sideways — calm, steady, and ready to help.
• You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
• You’re a natural relationship-builder who earns trust quickly and keeps it.
• You listen first, then guide, making customers feel understood while confidently recommending solutions.
• You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident buying decisions that truly help customers.

Location Address: Auburn, CA 95603

At Frank Lewis - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.