Multi-Line Representative - State Farm Agent Team Member

Michael Cason - State Farm Agent; Fort Mitchell (KY); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Health insurance

Paid time off

Job summary

Michael Cason - State Farm Agent is seeking a Multiline Representative in Fort Mitchell, KY, who excels in building relationships and providing exceptional service. Responsibilities include customer communication, daily office operations, and supporting marketing efforts to enhance community awareness.

Ideal candidates are effective communicators, detail-oriented, and have prior customer service experience. If you're motivated by growth and community service, you'll be a good fit.

Qualifications

• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with customers across multiple product lines.
• Support daily office operations, including documentation and follow-up activities.

Skills

Effective written and verbal communication skills

Strong organisational abilities

Customer service experience

Education

State insurance licenses

Job description

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Health insurance
• Paid time off

You May Be a Great Fit as a Multiline Representative at Michael Cason State Farm if:

• You’re the person people call first when life goes sideways - calm, steady, and ready to help.
• You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
• You’re a natural relationship-builder who earns trust quickly and keeps it.
• You listen first, then guide, making customers feel understood while confidently recommending solutions.
• You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident buying decisions that truly help customers.

Location Address

2216 Dixie Hwy, Ft. Mitchell, KY 41017

At Michael Cason State Farm, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalise a plan, we believe in doing meaningful work that makes a difference. If you’re looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow‑up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications

• Effective written and verbal communication skills.
• Strong organisational abilities with attention to detail.
• Comfortable working in a fast‑paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licences.