Multi-Line Representative - State Farm Agent Team Member

Myagentamanda; Raleigh (NC); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Simple IRA

Bonus based on performance

Paid time off

Job summary

A local insurance agency in Raleigh, NC is seeking a Multi-Line Representative to enhance customer relationships and support daily operations. The successful candidate will communicate effectively with clients, assist in developing relationships, and participate in marketing efforts. Qualifications include strong organizational skills and prior experience in customer service. The role offers a competitive salary of $50,000 to $75,000 annually, with benefits such as health insurance and a Simple IRA.

Qualifications

• Effective communication skills.
• Strong organizational abilities with attention to detail.
• Prior experience in customer service or insurance preferred.

Responsibilities

• Communicate with customers to understand their needs.
• Assist in developing relationships with customers across product lines.
• Support daily office operations, including documentation and scheduling.
• Participate in marketing efforts to promote community awareness.

Skills

Effective written and verbal communication skills

Strong organizational abilities

Comfortable working in a fast-paced environment

Customer service experience

Job description

Multi‑Line Representative - State Farm Agent Team Member

Full Time, Raleigh, NC

Benefits

• Simple IRA
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

Who We’re Looking For

• You’re the person people call first when life goes sideways – calm, steady, and ready to help.
• You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
• You’re a natural relationship‑builder who earns trust quickly and keeps it.
• You listen first, then guide, making customers feel understood while confidently recommending solutions.
• You’re motivated by goals and growth and you know how to turn needs‑based conversations into confident buying decisions that truly help customers.

Location

Raleigh, NC 27607

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow‑up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast‑paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

About the Agency

I opened my agency in 2013 and lead a team of seven with a strong purpose behind what we do. We offer PTO, a Simple IRA, health benefits, licensing reimbursement, and a strong focus on work‑life balance. Our office culture is supportive, growth‑oriented, and centered around making a real difference.

Compensation: $50,000.00 – $75,000.00 per year.