Multi-Line Representative - State Farm Agent Team Member

State Farm Agent; Fayetteville (NC); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Licensing paid by agency

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Jaime Shannon - State Farm Agent in Fayetteville, NC is seeking a dedicated team member to assist customers, manage relationships, and support office operations. You will help clients understand product options and coordinate service across policy lines, contributing to a positive community presence.

The role emphasizes strong communication, attention to detail, and the ability to multitask in a fast-paced environment while supporting licensing processes and ongoing training opportunities.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Job description

About Our Agency

I opened my agency in 2003 and have built a close-knit team of three. Before becoming a State Farm agent, I served in the Army, which shaped my leadership style and commitment to discipline, teamwork, and taking care of the people around me.

Responsive recruiter

I’m a parent of two, and outside the office I stay involved in the community, including serving on the NC USA Wrestling board. Being active locally and supporting youth programs is something I care deeply about. For our team, we offer paid vacation and holidays, licensing reimbursement, and a strong focus on work‑life balance. We believe people do their best work when they feel supported both inside and outside the office.

Our culture is close-knit and team-oriented. Everyone helps each other out, and we value people who are detail‑oriented, able to multitask, and comfortable talking with customers. We’re looking for someone who is eager to learn, contributes to the team, and takes pride in doing the job well. If you’re looking for a supportive environment where teamwork matters, this could be a great place to grow your career.

Benefits

• Licensing paid by agency
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

Location Address

Fayetteville, NC 28303

Company Statement

At Jaime Shannon - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Compensation: $17.00 - $20.00 per hour

We’re Hiring!

We are a very busy office and are looking for our next great team member. Our team works hard to reach our goals together as a team and have fun while we are doing it! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.

About Our Agency - Mission

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• Our office is located in Fayetteville, NC.
• I have been a State Farm agent since 2003.

Seeking Currently Licensed Applicants Only

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.