Multi-Line Representative - State Farm Agent Team Member

Myagentmargier; Henderson (NC); On-site; USD 36,000 - 50,000; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Health insurance

Paid time off

Training & development

Flexible schedule

Job summary

A local insurance agency in Henderson, NC is seeking a Multi-Line Representative to join their team. This full-time position involves building relationships with customers and assisting in daily office operations. The candidate should have effective communication skills and a background in customer service. The agency offers a competitive salary between $36,000 and $50,000, along with benefits such as health insurance, a Simple IRA, and opportunities for advancement.

Qualifications

• Strong written and verbal communication skills are essential.
• Ability to handle a fast-paced environment with attention to detail.
• Experience in customer service or insurance is preferred.

Responsibilities

• Communicate with customers to understand their needs and provide product information.
• Assist in developing relationships with new and existing customers.
• Support daily office operations, including documentation and follow-up activities.

Skills

Effective communication skills

Organizational abilities

Customer service experience

Job description

Multi-Line Representative - State Farm Agent Team Member

Full Time in Henderson, NC

Location: Henderson, NC 27536

Compensation: $36,000.00 - $50,000.00 per year

Benefits

• Simple IRA
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Competitive salary
• Flexible schedule

You May Be a Great Fit

• You’re the person people call first when life goes sideways - calm, steady, and ready to help.
• You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
• You’re a natural relationship‑builder who earns trust quickly and keeps it.
• You listen first, then guide, making customers feel understood while confidently recommending solutions.
• You’re motivated by goals and growth, and you know how to turn needs‑based conversations into confident buying decisions that truly help customers.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow‑up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast‑paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.