Multi-Line Liability Claims Adjuster I

Cannon Cochran Management Services, Inc.; Scottsdale (AZ); Hybrid; USD 45,000 - 60,000; Full time

Benefits offered by this job

PTO & Holidays

Comprehensive Benefits

Retirement Plans (401k/ESOP)

Career Growth

Team Culture

Job summary

Cannon Cochran Management Services, Inc. in Scottsdale, AZ seeks a Multi‑Line Liability Claim Representative I. This full life‑cycle ML adjuster role handles investigation and adjustment of multi‑line liability claims within a TPA environment, with advancement potential to more senior positions.

Hybrid schedule after initial training; 8:00 am-4:30 pm PST; salary range of $45,000-$60,000. Strong communication and organizational skills are essential to success in this position.

Qualifications

• 3+ years’ multi-line claim experience or insurance-related experience is required
• Experience handling Property Damage claims
• Excellent verbal and written communication skills
• Strong organizational, coordination, and prioritization abilities
• Self-motivated with the ability to work independently and with minimal supervision
• Demonstrates flexibility, initiative, and adaptability in a fast-paced, changing environment
• Maintains a high level of discretion and confidentiality
• Works effectively as a collaborative team member
• Reliable and consistent attendance during designated client service hours
• Communicates clearly and professionally with internal and external stakeholders, both verbally and in writing
• Nice to Have: bilingual (Spanish) proficiency — highly valued for communicating with claimants, employers, or vendors, but not required
• Bachelor’s degree in Risk Management or Insurance related program

Responsibilities

• Investigate and adjust multi‑line liability claims in accordance with established claims handling procedures using CCMSI guidelines and direct supervision
• Review medical, legal, and miscellaneous invoices to determine if reasonable and related to the ongoing liability claims. Negotiate any disputed bills for resolution
• Authorize and make payment of multi‑line liability claims utilizing a claim payment program in accordance with industry standards and within settlement authority
• Negotiate settlements with claimants and attorneys in accordance with client’s authorization
• Assist in selection and supervision of defense attorneys
• Assess and monitor subrogation claims for resolution
• Prepare reports detailing claims, payments, and reserves
• Provide reports and monitor files, as required by excess insurers
• Compliance with Service Commitments as established by team
• Delivery of quality claim service to clients

Job description

Cannon Cochran Management Services, Inc. in Scottsdale, AZ seeks a Multi‑Line Liability Claim Representative I. This full life‑cycle ML adjuster role handles investigation and adjustment of multi‑line liability claims within a TPA environment, with advancement potential to more senior positions.

Hybrid schedule after initial training; 8:00 am-4:30 pm PST; salary range of $45,000-$60,000. Strong communication and organizational skills are essential to success in this position.