Multi-Facility Clinic Scheduler & Care Coordinator

Trinity Health; Des Moines (CA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Full benefits package

Job summary

MercyOne Health System is seeking a Scheduler responsible for coordinating inpatient and outpatient procedures, tests, and surgeries across multiple facilities. You will optimize provider schedules, communicate with patients and physicians, handle preauthorization, and triage calls to improve patient experience.

In this role, you will manage clinic schedules, coordinate with physicians and departments, and ensure necessary room and equipment are available for procedures while maintaining strong

Qualifications

• High school diploma or equivalent required.
• 2 years of experience in a medical or healthcare setting is required.

Responsibilities

• Schedules and reschedules patient procedures, tests, surgeries, and exams across multiple facilities.
• Coordinates surgery and procedural schedules with physicians, hospitals, and departments. Ensures room availability; required equipment, and medication are arranged prior to procedures.
• Maintains and leverages strong working relationships with patients, providers, and multidisciplinary teams to ensure a positive patient experience.
• Adapts to various changes and updates various scheduling systems promptly.
• Informs patients with appointment details including date, time, location, and preparation instructions. Schedules follow-up appointments as directed by physicians.

Skills

Scheduling coordination

Patient communication

Healthcare terminology

Multifacility scheduling

Team collaboration

Education

High school diploma

Job description

MercyOne Health System is seeking a Scheduler responsible for coordinating inpatient and outpatient procedures, tests, and surgeries across multiple facilities. You will optimize provider schedules, communicate with patients and physicians, handle preauthorization, and triage calls to improve patient experience.

In this role, you will manage clinic schedules, coordinate with physicians and departments, and ensure necessary room and equipment are available for procedures while maintaining strong