Clinic Scheduler - Full Time

MercyOne Medical Group; Des Moines (IA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Full benefits package

Growth opportunities

Job summary

MercyOne Medical Group in Des Moines, IA is seeking a Scheduler to coordinate inpatient and outpatient procedures across multiple facilities. You will optimize provider schedules, communicate with patients and physicians, and ensure compliance with departmental and insurance requirements.

Key duties include scheduling and rescheduling procedures, coordinating with hospitals and departments, arranging room availability, equipment, and medications, and maintaining strong relationships to deliver a

Qualifications

• High school diploma or equivalent required.
• 2 years of experience in a medical or healthcare setting.

Responsibilities

• Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.
• Schedules and reschedules patient procedures, tests, surgeries, and exams across multiple facilities.
• Coordinates surgery and procedural schedules with physicians, hospitals, and departments. Ensures room availability; required equipment, and medication are arranged prior to procedures.
• Maintains and leverages strong working relationships with patients, providers, and multidisciplinary teams to ensure a positive patient experience.
• Adapts to various changes and updates various scheduling systems promptly.
• Informs patients with appointment details including date, time, location, and preparation instructions. Schedules follow-up appointments as directed by physicians.

Education

High school diploma or equivalent

Job description

Employment Type: Full time Shift: Day Shift Description:

Position Purpose

The Scheduler is responsible for coordinating and scheduling inpatient and outpatient procedures, tests, and surgeries across multiple facilities. This role ensures efficient use of provider schedules, communicates with patients and physicians, and adheres to departmental and insurance requirements. The Scheduler also handles preauthorization, manages clinic schedules to enhance patient experience and productivity, and triages incoming calls appropriately.

Job Duties

• Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.

• Schedules and reschedules patient procedures, tests, surgeries, and exams across multiple facilities.

• Coordinates surgery and procedural schedules with physicians, hospitals, and departments. Ensures room availability; required equipment, and medication are arranged prior to procedures.

• Maintains and leverages strong working relationships with patients, providers, and multidisciplinary teams to ensure a positive patient experience.

• Adapts to various changes and updates various scheduling systems promptly.

• Informs patients with appointment details including date, time, location, and preparation instructions. Schedules follow-up appointments as directed by physicians.

Minimum Qualifications

• High school diploma or equivalent required.

• 2 years of experience in a medical or healthcare setting is required.

Hours

Full Time; 40 hours/week

Colleagues ofMercyOneHealth System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.