Clinic Scheduler - Full Time

Trinity Health; Des Moines (IA); On-site; USD 40,000 - 52,000; Full time

Job summary

Trinity Health Des Moines is seeking a Scheduler to coordinate inpatient and outpatient procedures, tests, and surgeries across multiple facilities and regions. You will optimize provider schedules, communicate with patients and physicians, and ensure compliance with departmental and insurance requirements.

This full-time, day-shift role manages preauthorization, coordinates room and equipment needs, and triages calls to maintain a positive patient experience.

Qualifications

• High school diploma or equivalent is required.
• At least 2 years of experience in a medical or healthcare setting.

Responsibilities

• Schedules and reschedules patient procedures, tests, surgeries, and exams across multiple facilities.
• Coordinates surgery and procedural schedules with physicians, hospitals, and departments; ensures room availability, required equipment, and medications.
• Maintains relationships with patients and providers to ensure a positive patient experience.
• Adapts to changes and updates scheduling systems promptly.
• Informs patients with appointment details and prepares follow-up appointments as directed by physicians.
• Demonstrates Trinity Health Mission, Vision, and Values in daily work.

Skills

Healthcare scheduling

Patient communication

Education

High school diploma or equivalent

Job description

Employment Type: Full time Shift: Day Shift Description:

Position Purpose

The Scheduler is responsible for coordinating and scheduling inpatient and outpatient procedures, tests, and surgeries across multiple facilities. This role ensures efficient use of provider schedules, communicates with patients and physicians, and adheres to departmental and insurance requirements. The Scheduler also handles preauthorization, manages clinic schedules to enhance patient experience and productivity, and triages incoming calls appropriately.

Job Duties

• Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.

• Schedules and reschedules patient procedures, tests, surgeries, and exams across multiple facilities.

• Coordinates surgery and procedural schedules with physicians, hospitals, and departments. Ensures room availability; required equipment, and medication are arranged prior to procedures.

• Maintains and leverages strong working relationships with patients, providers, and multidisciplinary teams to ensure a positive patient experience.

• Adapts to various changes and updates various scheduling systems promptly.

• Informs patients with appointment details including date, time, location, and preparation instructions. Schedules follow-up appointments as directed by physicians.

Minimum Qualifications

• High school diploma or equivalent required.

• 2 years of experience in a medical or healthcare setting is required.

Hours

Full Time; 40 hours/week

Colleagues ofMercyOneHealth System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.