Clinical Scheduler: Multi-Facility Procedures & Patient Care

MercyOne Medical Group; Pleasant Valley Township (IA); On-site; USD 42,000 - 54,000; Full time

Job summary

MercyOne Medical Group is seeking a Scheduler to coordinate inpatient and outpatient procedures across multiple facilities. The role ensures efficient provider scheduling, communicates with patients and physicians, and handles preauthorization while maintaining high patient experience and productivity.

Minimum qualifications include a high school diploma and 2 years of healthcare experience. This full-time, day-shift position includes opportunities for growth within MercyOne Health System.

Qualifications

• High school diploma or equivalent required.
• 2 years of experience in a medical or healthcare setting is required.

Responsibilities

• Schedules and reschedules patient procedures, tests, surgeries, and exams across multiple facilities.
• Coordinates surgery and procedural schedules with physicians, hospitals, and departments; ensures room availability; required equipment, and medication are arranged prior to procedures.
• Maintains and leverages strong working relationships with patients, providers, and multidisciplinary teams to ensure a positive patient experience.
• Adapts to various changes and updates scheduling systems promptly.
• Informs patients with appointment details including date, time, location, and preparation instructions; schedules follow-up appointments as directed by physicians.
• Supports preauthorization and adheres to insurance requirements.

Education

High school diploma or equivalent

Job description

MercyOne Medical Group is seeking a Scheduler to coordinate inpatient and outpatient procedures across multiple facilities. The role ensures efficient provider scheduling, communicates with patients and physicians, and handles preauthorization while maintaining high patient experience and productivity.

Minimum qualifications include a high school diploma and 2 years of healthcare experience. This full-time, day-shift position includes opportunities for growth within MercyOne Health System.