Multi-Dept Grocery Manager | Growth, Training & Service

Stop & Shop; Hartford (CT); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Culture committed to diversity

Comprehensive benefits

Opportunities for professional growth

Associate discounts

Job summary

Stop & Shop in Hartford, CT, is seeking a highly motivated Non-Perishable Manager to oversee daily operations across Grocery, General Merchandise, Health & Beauty Care, Frozen, and Dairy departments.

The role requires 1–3 years of supervisory experience, a bachelor's degree or equivalent, and a proven ability to lead, train staff, and drive sales while ensuring safety and quality standards.

Qualifications

• 1-3 years of supervisory or leadership experience, preferably in retail grocery
• Bachelor's degree in Business Administration, Retail Management, or related field (preferred) or equivalent years of work experience
• Strong ability to influence and communicate effectively across different functions
• Excellent multitasking skills, with the ability to prioritize and manage multiple responsibilities simultaneously
• Demonstrated leadership and management skills, inspiring and guiding teams to achieve goals
• Exceptional written and verbal communication skills, with the ability to effectively interact with customers, team members, and stakeholders
• High level of customer service skills, with a genuine passion for exceeding customer expectations
• Creative and strategic thinking abilities to drive innovation and continuous improvement
• Effective organizational and time management skills to ensure efficient operationsAbility to work flexible hours, including weekends and holidays

Responsibilities

• Oversee the daily operations of the Grocery, General Merchandise, Health & Beauty Care, Frozen, and Dairy departments
• Ensure departments meet or exceed sales and profit targets
• Maintain high standards of sanitation and safety, ensuring compliance with all regulations
• Direct, oversee, and evaluate the training of all non-perishable department team members
• Monitor and evaluate associate performance and ensure development plans
• Foster a culture of diversity and inclusion within the team
• Manage labor relations to ensure compliance with company policies and labor laws
• Address and resolve employee issues and grievances in a timely and effective manner
• Cultivate a culture of excellence in customer service, providing best-in-class service
• Ensure customers experience a well-stocked store with the freshest product offerings
• Coach and provide feedback for efficient operations to better reduce and control costs
• Monitor inventory levels and ensure accurate stock management
• Ensure all departments comply with company policies and regulatory requirements
• Conduct regular safety audits and training sessions
• Maintain a clean and safe working environment for all associates

Skills

Leadership

Communication

Customer Service

Multitasking

Time Management

Education

Bachelor's degree in Business Administration, Retail Management, or related field

Job description

Stop & Shop in Hartford, CT, is seeking a highly motivated Non-Perishable Manager to oversee daily operations across Grocery, General Merchandise, Health & Beauty Care, Frozen, and Dairy departments.

The role requires 1–3 years of supervisory experience, a bachelor's degree or equivalent, and a proven ability to lead, train staff, and drive sales while ensuring safety and quality standards.