Multi-Craft Field Service Technician II

Tusco, Inc.; Dallas (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Company truck, fuel card, and tools

Medical, dental, and vision insurance

401(k) with company match

Paid time off

Job summary

Tusco, Inc. is looking for a Field Service Technician II to handle preventive maintenance, troubleshooting, and repair of vehicle barrier systems in Dallas, Texas. This role requires strong mechanical aptitude and experience in electrical and hydraulic systems.

The Technician will travel extensively, performing routine service and responding to service calls. Benefits include a company truck, medical coverage, and a 401(k) plan. Candidates should have a valid driver's license and pass necessary checks.

Qualifications

• 5+ years of experience in mechanical, electrical, or industrial maintenance.
• Ability to read and interpret blueprints, schematics, and manuals.
• Ability to pass DoT drug test, physical, and background checks.

Responsibilities

• Perform preventive maintenance on vehicle barrier systems.
• Diagnose and troubleshoot mechanical and hydraulic systems.
• Document service activity and parts usage.

Skills

Mechanical aptitude

Hydraulic systems knowledge

Basic electrical troubleshooting

Customer service skills

Strong troubleshooting and analytical skills

Job description

Field Service Technician II – Barrier & Security Systems

The Field Service Technician II – Barrier & Security Systems is responsible for preventive maintenance, troubleshooting, and repair of vehicle barrier systems and perimeter security equipment at customer sites. This multi-craft field role requires strong mechanical aptitude, working knowledge of hydraulic systems, and basic electrical and controls troubleshooting skills. The technician supports scheduled maintenance and on-demand service calls while providing professional customer service and maintaining accurate service documentation. Field Service Technician teams travel extensively, typically Monday–Friday, with occasional weekend work.

Responsibilities

• Perform preventive maintenance (PMs) and routine service on vehicle barrier systems and security equipment
• Diagnose and troubleshoot mechanical, hydraulic, and basic electrical/control systems
• Repair or replace defective components, including motors, hydraulic systems, wiring, and mechanical assemblies
• Respond to service calls and resolve equipment issues in a timely and professional manner
• Use schematics, drawings, and manuals to complete diagnostics and repairs
• Disassemble, repair, and reassemble equipment as needed
• Operate hand tools, power tools, and diagnostic equipment
• Identify root causes of equipment failures and recommend corrective actions
• Document service activity, parts usage, and recommendations in company systems
• Communicate professionally with customers on-site
• Order and install replacement parts as needed
• Ensure proper wiring methods based on environment (e.g., wet conditions, distance, interference)
• Ensure compliance with all safety procedures and PPE requirements
• Complete required training (OSHA, etc.)
• Crosstrain and support other service/installation functions as needed

Required Qualifications

• 5+ years of experience in mechanical, electrical, or industrial maintenance (automotive technicians encouraged)
• Experience with multi-craft troubleshooting (mechanical + basic electrical)
• Working knowledge of hydraulic systems (strongly preferred)
• Ability to read and interpret blueprints, schematics, and manuals
• Strong troubleshooting and analytical skills
• High level of integrity and accountability
• Strong customer service and communication skills
• Ability to work independently and manage time effectively
• Flexibility to adapt to changing priorities, environments, and weather conditions
• Ability to travel overnight and out-of-state
• Ability to drive company vehicles (valid driver's license and acceptable driving record)
• Ability to pass DoT drug test, physical, and background checks

Preferred Qualifications

• Experience with vehicle barrier systems or access control/security equipment
• PLC Troubleshooting experience
• Field service or customer-facing technician experience

Physical Requirements

• Lift and carry up to 100 lbs
• Stand and walk up to 10 hours per day
• Work outdoors in varying weather conditions
• Climb stairs, ladders, and work active job sites

Benefits / What we Offer

• Company truck, fuel card, and tools
• Medical, dental, and vision insurance
• Free employee-only medical coverage
• 401(k) with company match
• Company Paid Life Insurance
• Short-Term & Long-Term Disability
• Employee Assistance Program
• Paid time off
• Career development classes

Equal Opportunity Employer, including disabled and veterans.