Multi-Craft Field Service Technician II

Tusco, Inc.; Missouri; On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

FREE employee-only medical coverage

Company Paid Life Insurance

Short-Term & Long-Term Disability

Job summary

Tusco, Inc. is seeking a Multi-Craft Field Service Technician II for location-based preventive maintenance and troubleshooting of perimeter security equipment. Ideal candidates have over 5 years of mechanical or electrical maintenance experience and possess strong customer service skills.

This role requires travel within the region, with flexibility for weekend work. Comprehensive benefits, including medical, dental, and 401(k) options, are provided.

Qualifications

• 5+ years of experience in mechanical, electrical, or industrial maintenance.
• Experience with multi-craft troubleshooting (mechanical + basic electrical).
• Working knowledge of hydraulic systems is strongly preferred.

Responsibilities

• Perform preventive maintenance on vehicle barrier systems.
• Diagnose and troubleshoot mechanical and hydraulic systems.
• Repair or replace defective components as needed.
• Respond to service calls and communicate with customers professionally.
• Document service activity and parts usage accurately.

Skills

Mechanical aptitude

Hydraulic systems knowledge

Basic electrical troubleshooting

Customer service skills

Strong troubleshooting and analytical skills

Education

5+ years of experience in mechanical, electrical, or industrial maintenance

Valid driver's license

Job description

When you join Tusco, you not only become a member of one of the most respected perimeter security solutions teams, but you also become a member of the Tusco family. If you are motivated to achieve success with a rapidly growing security solutions leader Tusco is interested in you!

Tusco has become an award-winning organization through PERFORMANCE excellence, shared EXPERIENCE, a positive ATTITUDE and trusting RELATIONSHIPS which define our Core Values. If you feel you align with these attributes let’s talk!

We are currently seeking: Multi-Craft Field Service Technician II

The Field Service Technician II – Barrier & Security Systems is responsible for preventive maintenance, troubleshooting, and repair of vehicle barrier systems and perimeter security equipment at customer sites.

This is a multi-craft field role requiring strong mechanical aptitude, working knowledge of hydraulic systems, and the ability to perform basic electrical and controls troubleshooting. The technician supports both scheduled maintenance and on-demand service calls while delivering professional customer service and maintaining accurate service documentation.

Our Field Service Technician teams travel extensively throughout the region. Travel is typically Monday–Friday based on project needs, with occasional weekend work required.

Responsibilities:

Perform preventive maintenance (PMs) and routine service on vehicle barrier systems and security equipment

Diagnose and troubleshoot mechanical, hydraulic, and basic electrical/control systems

Repair or replace defective components, including motors, hydraulic systems, wiring, and mechanical assemblies

Respond to service calls and resolve equipment issues in a timely and professional manner

Use schematics, drawings, and manuals to complete diagnostics and repairs

Disassemble, repair, and reassemble equipment as needed

Operate hand tools, power tools, and diagnostic equipment

Identify root causes of equipment failures and recommend corrective actions

Document service activity, parts usage, and recommendations in company systems

Communicate professionally with customers on-site

Order and install replacement parts as needed

Ensure proper wiring methods based on environment (e.g., wet conditions, distance, interference)

Ensure compliance with all safety procedures and PPE requirements

Complete required training (OSHA, etc.)

Crosstrain and support other service/installation functions as needed

Required Qualifications:

5+ years of experience in mechanical, electrical, or industrial maintenance (automotive technicians encouraged)

Experience with multi-craft troubleshooting (mechanical + basic electrical)

Working knowledge of hydraulic systems (strongly preferred)

Ability to read and interpret blueprints, schematics, and manuals

Strong troubleshooting and analytical skills

High level of integrity and accountability

Strong customer service and communication skills

Ability to work independently and manage time effectively

Flexibility to adapt to changing priorities, environments, and weather conditions

Ability to travel overnight and out-of-state

Ability drive company vehicles (valid driver's license and acceptable driving record)

Ability to pass DoT drug test, physical, and background checks

Preferred Qualifications:

Experience with vehicle barrier systems or access control/security equipment

PLC Troubleshooting experience

Field service or customer-facing technician experience

Physical Requirements:

Lift and carry up to 100 lbs

Stand and walk up to 10 hours per day

Work outdoors in varying weather conditions

Climb stairs, ladders, and work active job sites

Company truck, fuel card, and tools

Medical, dental, and vision insurance

FREE employee-only medical coverage

401(k) with company match

Company Paid Life Insurance

Short-Term & Long-Term Disability

Employee Assistance Program

What we offer

Tusco employees have access to medical, dental, vision, life insurance, 401(k), career development classes, paid time off and many more benefits.

About Tusco, Inc.

Established in 1974, Tusco, Inc. has become one of the nation’s leading and most respected perimeter security solutions contractors, providing sales and installation of crash rated fencing and gates, wedge barriers, bollards, drop arms, structured cabling, video surveillance, and access control systems. Tusco also provides services in systems integration and perimeter security site assessments and consulting.

Our performance history includes job locations that span from West coast to East coast as well as select international sites where we have provided state of the art perimeter security solutions to clients such as government agencies, including the FBI, DEA, and EPA, military bases, data centers, state capitol and federal buildings, universities, industrial facilities, spectator sports venues, office complexes, multifamily unit developments, churches, schools, and many others.

Equal Opportunity Employer, including disabled and veterans.