Medical Front Desk Floater — Friendly, Multisite Support

tvc; Vancouver (WA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, vision

401k with employer match

Job summary

Vancouver Clinic in Washington state seeks a Front Desk Representative - Float to join our registration team. You will warmly greet patients and families, collect co-pays, obtain insurance details, answer calls, and help schedule appointments.

A friendly demeanor, positive attitude, and teamwork are essential in our fast-paced environment. The role requires at least 1 year in customer service and preference for medical front office and Epic experience.

Qualifications

• High School Diploma or equivalent required.
• Minimum of 1 year of customer service experience required.
• Minimum of 1 year of medical front office experience preferred.
• Experience with Epic preferred.
• Excellent phone skills and customer service behaviors.
• Strong computer keyboarding skills required.

Responsibilities

• Welcomes and greets patients and their families.
• Collects co-pays, obtains and completes insurance information.
• Answers phone calls.
• Schedules appointments.

Skills

Customer service

Phone skills

Multitasking

Keyboarding

Epic

Education

High School Diploma or equivalent

Tools

Epic

Job description

Vancouver Clinic in Washington state seeks a Front Desk Representative - Float to join our registration team. You will warmly greet patients and families, collect co-pays, obtain insurance details, answer calls, and help schedule appointments.

A friendly demeanor, positive attitude, and teamwork are essential in our fast-paced environment. The role requires at least 1 year in customer service and preference for medical front office and Epic experience.