Floating Branch Teller & Customer Advocate

First Citizens; Newport (NC); Sur place; USD 32 000 - 46 000; Plein temps

Résumé du poste

First Citizens is seeking a branch Sales and Service Representative to handle transactions and customer requests in a fast-paced environment. The role focuses on delivering excellent service while educating customers about bank products and services.

The position involves traveling to multiple branches as a float and assisting the team by identifying sales opportunities for referral to bank partners. Strong communication and adaptability are essential for success in this role.

Qualifications

• High School Diploma or GED and some customer service experience.
• Valid driver's license required; frequent travel to other offices indicated.

Responsabilités

• Process transactions and customer service requests in the branch.
• Identify and refer sales opportunities to the appropriate bank partner.
• Support branch sales efforts by educating customers on bank capabilities and resources.
• Adhere to regulations, policies and procedures to manage risk.
• Complete required training by deadlines.

Connaissances

Communication

Service

Adaptability

Teamwork

Flexibility

Agility

Financial literacy

Formation

High School Diploma or GED

Description du poste

First Citizens is seeking a branch Sales and Service Representative to handle transactions and customer requests in a fast-paced environment. The role focuses on delivering excellent service while educating customers about bank products and services.

The position involves traveling to multiple branches as a float and assisting the team by identifying sales opportunities for referral to bank partners. Strong communication and adaptability are essential for success in this role.