Multi-Agency Public Safety Dispatcher

Regional 911 Intake Solutions; Broomes Island (MD); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement benefits

Paid leave

Continuing education

Job summary

Regional 911 Intake Solutions seeks qualified Police/Fire/EMS dispatchers to support combined communications for police, fire, and medical services in a Broomes Island, MD area. Responsibilities include processing calls, verifying details, and dispatching units per approved plans.

Applicants typically need a high school diploma or equivalent, and may require credentials depending on the assignment. The role includes rotating shifts, nights, weekends, and overtime as needed.

Qualifications

• High school diploma or equivalent commonly required.
• Some agencies provide cross-training, while others require prior dispatch experience.
• Credentials such as public safety telecommunicator, emergency medical dispatch, fire dispatch, or police dispatch may be required depending on assignment.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance
• Verify locations, incident details, and hazards
• Apply discipline-specific procedures to prioritize and route calls
• Dispatch appropriate units according to approved response plans
• Coordinate incidents requiring multiple emergency services
• Monitor radio traffic, unit availability, and requests for assistance
• Provide approved caller instructions when trained and authorized
• Maintain incident records and support interagency communications

Education

High school diploma or recognized equivalent

Job description

Regional 911 Intake Solutions seeks qualified Police/Fire/EMS dispatchers to support combined communications for police, fire, and medical services in a Broomes Island, MD area. Responsibilities include processing calls, verifying details, and dispatching units per approved plans.

Applicants typically need a high school diploma or equivalent, and may require credentials depending on the assignment. The role includes rotating shifts, nights, weekends, and overtime as needed.