Emergency Communications Dispatcher

Regional 911 Intake Solutions; Broomes Island (MD); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement plans

Job summary

Regional 911 Intake Solutions seeks police dispatchers in the Broomes Island area to process emergency and nonemergency requests, document details, and coordinate with officers and neighboring agencies. The role emphasizes accurate typing, radio communication, and fast decision-making under pressure.

Dispatched roles may involve night/weekend shifts with overtime based on staffing. A high school diploma or equivalent is typically required, with training provided for entry-level positions.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Typing accurately, listening, and clear radio communication are essential.
• Ability to learn jurisdictional geography and use records systems is important.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, vehicle details, and reported hazards.
• Assign calls to officers according to priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Coordinate with neighboring agencies and other emergency services.

Skills

Typing

Radio communications

Multitasking

Education

High school diploma or GED

Tools

None

Job description

Regional 911 Intake Solutions seeks police dispatchers in the Broomes Island area to process emergency and nonemergency requests, document details, and coordinate with officers and neighboring agencies. The role emphasizes accurate typing, radio communication, and fast decision-making under pressure.

Dispatched roles may involve night/weekend shifts with overtime based on staffing. A high school diploma or equivalent is typically required, with training provided for entry-level positions.