MTF Functional Lead – Oracle CCS/CC&B Expert

Accenture; Chicago (IL); Hybrid; USD 59,000 - 169,000; Full time

Benefits offered by this job

Medical benefits

401(k) plan

Bonus opportunities

Paid holidays

Paid time off

Job summary

Accenture seeks an experienced Oracle Customer Care and Billing (CC&B) / Customer Cloud Service (CCS) Functional Lead to guide design, configuration, testing, and delivery of Market Transaction Framework across deregulated energy markets. You will bridge business requirements with technical delivery, collaborating with analysts, developers, and client stakeholders.

Lead workshops, drive MT F strategy, and ensure alignment with Oracle CCS/CC&B standards while mentoring peers and coordinating

Qualifications

• Minimum 3 years hands-on functional experience with Oracle CC&B or Oracle Utilities CCS.
• Minimum 3 years configuring and implementing the Market Transaction Framework (MTF).
• Minimum 1 year leading functional workstreams on full-lifecycle Oracle Utilities implementations.
• Bachelor's degree or equivalent (minimum 12 years' work experience).

Responsibilities

• Lead the functional design and configuration of the Oracle CCS Market Transaction Framework, including inbound/outbound market message processing, transaction types, and business rules.
• Serve as the primary functional expert for market transaction processing across deregulated energy markets, including enrollment, switch, move-in/move-out, meter reads, and billing determinant exchanges.
• Translate business and regulatory requirements into functional specifications, configuration documents, and system design artifacts.
• Collaborate with integration architects to define market message formats and orchestration flows between CCS and third-party market systems.
• Lead and facilitate functional workshops, fit/gap analysis, and solution walkthroughs with client stakeholders.
• Provide guidance on MTF-related configuration including transaction categories, processing rules, error handling, reprocessing logic, and market participant setup.
• Mentor junior functional analysts and coordinate cross-functional workstreams.
• Maintain traceability between requirements, designs, configuration, and test cases.
• Support go-live readiness activities including cutover planning, hypercare, and post-production support.

Skills

Oracle CC&B

CCS

MTF

Functional leadership

Market transactions

Agile delivery

Education

Bachelor's degree or equivalent

Tools

Oracle CCS/CC&B

Job description

Accenture seeks an experienced Oracle Customer Care and Billing (CC&B) / Customer Cloud Service (CCS) Functional Lead to guide design, configuration, testing, and delivery of Market Transaction Framework across deregulated energy markets. You will bridge business requirements with technical delivery, collaborating with analysts, developers, and client stakeholders.

Lead workshops, drive MT F strategy, and ensure alignment with Oracle CCS/CC&B standards while mentoring peers and coordinating