Market Transaction Lead: Oracle CCS/CC&B

Accenture; Miami (FL); On-site; USD 105,000 - 190,000; Full time

Job summary

Accenture is seeking an experienced Oracle Customer Care and Billing (CC&B) / Customer Cloud Service (CCS) Functional Lead to guide design, configuration, testing, and delivery of market transaction processes within Oracle CCS implementations. You will bridge business requirements and technical delivery, collaborating with analysts, developers, architects, and client stakeholders.

You will lead functional design across deregulated energy markets, translate regulatory requirements into

Qualifications

• Minimum of 3 years of hands-on functional experience with Oracle CC&B or Oracle Utilities CCS.
• Minimum of 3 years of direct experience configuring and implementing the Market Transaction Framework (MTF).
• Minimum of 1 year of experience leading functional workstreams on full-lifecycle Oracle Utilities implementations.
• Bachelor's degree or equivalent (minimum 12 years' work experience). If Associate's Degree, must have equivalent minimum 6-year work experience.

Responsibilities

• Lead the functional design and configuration of the Oracle CCS Market Transaction Framework, including inbound and outbound market message processing, transaction types, and business rules.
• Serve as the primary functional expert for market transaction processing across deregulated energy markets, including enrollment, switch, move-in/move-out, meter reads, and billing determinant exchanges.
• Translate business and regulatory requirements into functional specifications, configuration documents, and system design artifacts aligned with Oracle CCS/CC&B standards.
• Collaborate with integration architects to define market message formats (EDI, XML, CSV) and orchestration flows between CCS and third-party market systems (ISOs, EDCs, MDMs).
• Lead and facilitate functional workshops, fit/gap analysis, and solution walkthroughs with client business stakeholders.
• Provide guidance on MTF-related configuration including transaction categories, processing rules, error handling, reprocessing logic, and market participant setup.
• Mentor junior functional analysts and coordinate cross-functional workstreams within the project team.
• Maintain traceability between business requirements, functional designs, configuration, and test cases.
• Support go-live readiness activities including cutover planning, hypercare, and post-production support for market transaction processing.

Skills

Oracle CC&B

Oracle Utilities CCS

Market Transaction Framework

Functional lead

Regulatory knowledge

Education

Bachelor's degree or equivalent

Tools

EDI

XML

CSV

Oracle CCS/CC&B tools

Job description

Accenture is seeking an experienced Oracle Customer Care and Billing (CC&B) / Customer Cloud Service (CCS) Functional Lead to guide design, configuration, testing, and delivery of market transaction processes within Oracle CCS implementations. You will bridge business requirements and technical delivery, collaborating with analysts, developers, architects, and client stakeholders.

You will lead functional design across deregulated energy markets, translate regulatory requirements into