MSW Care Coordinator — Discharge & Care Navigator

UnityPoint Health; Sioux City (IA); On-site; USD 52,000 - 80,000; Full time

Job summary

UnityPoint-St. Luke's in Sioux City, IA is seeking a Social Worker Care Coordinator to support patients and families through complex psychosocial and economic needs. You will coordinate discharge planning, assess care needs, and connect resources to optimize outcomes.

Collaborating with physicians, nursing and social work colleagues, you will help remove barriers to timely, appropriate care and advocate for culturally competent service.

Qualifications

• Graduate of a Social Work Program, MSW required.
• 3 to 5 years experience required.
• Current Iowa LMSW.
• Excellent communication skills, particularly face-to-face with patients and families.
• Strong critical thinking, problem solving and time management.
• Knowledge of social services in healthcare, including crisis intervention and discharge planning.
• Understanding levels of care, payment systems and insurance requirements.
• Knowledge of community resources for referrals.
• Ability to provide age-appropriate care across the continuum.
• Maintain knowledge of applicable laws and professional behavior.
• Discretion handling confidential information and diverse populations.

Responsibilities

• Provides care coordination and discharge planning to ensure progression and community resources.
• Provides information on internal/external resources to patients/families and the healthcare team.
• Completes and documents quality audits and avoidable day reporting.
• Engages in process improvement to ensure high quality multidisciplinary care.
• Assesses patients in person and uses family information to identify risks and next care level.
• Improves patient/family understanding of diagnosis and plan of care.
• Collaborates with physicians, nursing, social work and payers to remove barriers.
• Builds relationships that advocate for the patient and documents care using established protocols.

Skills

Communication

Critical thinking

Time management

Discretion

Crisis intervention

Cultural competence

Education

MSW

Social Work Program graduate

Job description

UnityPoint-St. Luke's in Sioux City, IA is seeking a Social Worker Care Coordinator to support patients and families through complex psychosocial and economic needs. You will coordinate discharge planning, assess care needs, and connect resources to optimize outcomes.

Collaborating with physicians, nursing and social work colleagues, you will help remove barriers to timely, appropriate care and advocate for culturally competent service.