Social Worker Care Coordinator

UnityPoint Health; Sioux City (IA); On-site; USD 52,000 - 80,000; Full time

Job summary

UnityPoint-St. Luke's in Sioux City, IA is seeking a Social Worker Care Coordinator to support patients and families through complex psychosocial and economic needs. You will coordinate discharge planning, assess care needs, and connect resources to optimize outcomes.

Collaborating with physicians, nursing and social work colleagues, you will help remove barriers to timely, appropriate care and advocate for culturally competent service.

Qualifications

• Graduate of a Social Work Program, MSW required.
• 3 to 5 years experience required.
• Current Iowa LMSW.
• Excellent communication skills, particularly face-to-face with patients and families.
• Strong critical thinking, problem solving and time management.
• Knowledge of social services in healthcare, including crisis intervention and discharge planning.
• Understanding levels of care, payment systems and insurance requirements.
• Knowledge of community resources for referrals.
• Ability to provide age-appropriate care across the continuum.
• Maintain knowledge of applicable laws and professional behavior.
• Discretion handling confidential information and diverse populations.

Responsibilities

• Provides care coordination and discharge planning to ensure progression and community resources.
• Provides information on internal/external resources to patients/families and the healthcare team.
• Completes and documents quality audits and avoidable day reporting.
• Engages in process improvement to ensure high quality multidisciplinary care.
• Assesses patients in person and uses family information to identify risks and next care level.
• Improves patient/family understanding of diagnosis and plan of care.
• Collaborates with physicians, nursing, social work and payers to remove barriers.
• Builds relationships that advocate for the patient and documents care using established protocols.

Skills

Communication

Critical thinking

Time management

Discretion

Crisis intervention

Cultural competence

Education

MSW

Social Work Program graduate

Job description

UnityPoint-St. Luke's

Hours: Monday-Friday 8am-5pm

Are you a good communicator who has a passion for helping others?

The Social Worker Care Coordinator creates optimal outcomes for the patient and family by managing complex psychosocial and economic co-morbidities, utilizes resources to reduce risk while serving as an ambassador between the hospital and community, performs admission assessment, screening for appropriateness, and monitoring of plan of care to address physical and psychosocial needs, and provides problem solving assistance.

Why UnityPoint Health?

At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in. Here are just a few:

• Expect paid time off, parental leave, 401K matching and an employee recognition program.
• Dental and health insurance, paid holidays, short and long-term disability and more.
• We even offer pet insurance for your four-legged family members.
• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

• Provides care coordination and discharge planning services to assure that the patient progresses through the continuum of care and has resources in place for community support.
• Provides information regarding internal and external resources and services to patients and/or families as well as the healthcare team.
• Completes and documents assigned quality audits and avoidable day reporting.
• Engages in process improvement work and quality initiatives to ensure efficient, high quality multidisciplinary care is provided.
• Assesses all assigned patients in person and integrates family information to determine potential and actual risks to recovery and the next level of care needed.
• Improves patient and/or family understanding of and adjustment to the medical diagnosis and plan of care.
• Collaborates with physicians, nursing, social work, and multiple disciplines, departments, payers, and agencies to eliminate barriers to efficient delivery of care in the appropriate setting.
• Builds a network of positive working relationships that advocate for the patientUses established protocols to assess and promptly documents the patient's health care needs to assure an accurate legal record of patient's care.

Qualifications

• Education: Graduate of a Social Work Program, MSW required.
• Experience: 3 to 5 years experience required.
• Licenses/Certifications: Current Iowa LMSW.
• Excellent communication skills, particularly in face-to-face personal contact with patients and families.
• Critical thinking and problem solving skills and coping effectively with stressful situations. Must possess time management skills.
• Knowledge of social services in a health care setting, including crisis intervention, support counseling and discharge planning.
• Understand the concepts of levels of care, payment systems and insurance requirements.
• Working knowledge of community information and resources for referrals.
• Knowledge and skills necessary to provide services/care appropriate to the age and diagnosis of patients served across the continuum of care, in accordance with the hospital/departmental/unit standards.
• Maintain working knowledge of applicable Federal, State, and local laws and regulations as well as other policies and procedures in order to ensure adherence in a manner that reflects honest and professional behavior.
• Discretion in handling highly confidential information from patients and ability to work with highly diverse populations.

Come join this collaborative team and make an impact!