MSP Tier 2 Systems Engineer - Multi-Disc Infra

Culture Fits LLC; United States; On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Laptop provided

Mobile device service stipend

Home internet stipend

Job summary

Culture Fits LLC in the United States seeks a seasoned IT professional with MSP experience to lead and support infrastructure projects. The role covers Windows, Mac, servers, networking, and cloud touches, requiring hands-on experience across multiple infrastructure disciplines.

The ideal candidate will manage projects, collaborate across teams, and work onsite across the Dallas–Fort Worth area, with a focus on client satisfaction and detailed documentation.

Qualifications

• Minimum 3 years in an infrastructure IT support role with exposure to small projects
• Experience racking and stacking infrastructure hardware (servers, firewalls, switches)
• Proficient with Windows and Mac environments; familiarity with iOS/Android devices
• Willingness to work onsite across the DFW area
• Legal right to work in the U.S. and a valid Texas driver’s license
• Bachelor’s degree or equivalent work experience

Responsibilities

• Deliver projects solo or with other team members; may lead as Project Lead or assist a senior Project Engineer
• Collaborate with Project Design Desk and engineers to validate project scope
• Provide mentoring and escalations support to junior resources
• Maintain documentation and conduct knowledge transfer post-project
• Identify automation opportunities using tools like PowerShell, Rewst, ImmyBot, Intune, Zapier

Skills

Project coordination

Windows/macOS support

Network fundamentals

Autonomy & adaptability

Client-facing communication

Office/site readiness

Troubleshooting & troubleshooting

Education

Bachelor's degree or equivalent

Tools

PowerShell scripting

Rewst

ImmyBot

Intune

Zapier

Job description

Culture Fits LLC in the United States seeks a seasoned IT professional with MSP experience to lead and support infrastructure projects. The role covers Windows, Mac, servers, networking, and cloud touches, requiring hands-on experience across multiple infrastructure disciplines.

The ideal candidate will manage projects, collaborate across teams, and work onsite across the Dallas–Fort Worth area, with a focus on client satisfaction and detailed documentation.