Systems Engineer

DSS Evolving Technologies; New York (NY); Hybrid; USD 70,000 - 110,000; Full time

Benefits offered by this job

Remote work flexibility

Training and Certification

Office locations in NY and FL

Job summary

DSS Evolving Technologies is seeking an IT infrastructure engineer to support client environments across New York and Florida. You will manage endpoint lifecycles, cloud services, and secure access, ensuring reliable operations for diverse clients.

Join a team that values growth, cross-practice movement, and hands-on problem solving with production systems and security integration.

Qualifications

• 3+ years in MSP, internal IT, or infrastructure engineering roles.
• Hands-on experience with Windows and macOS endpoints in production environments.
• Working knowledge of DNS, VPN, firewalls, and identity fundamentals.
• Ability to write clear ticket notes and client-facing status updates.
• Eligibility to work in the posted region without sponsorship.

Responsibilities

• Manage device lifecycle tasks including enrollment, patching, imaging, and retirement.
• Administer Microsoft 365, Azure AD, and conditional access policies for client tenants.
• Monitor infrastructure health, respond to alerts, and document resolutions in the PSA.
• Maintain network documentation, VLAN records, and backup verification routines.
• Partner with security and automation teams on hardening and operational improvements.

Skills

Endpoint management

Production environments

Ticketing/updates

Client communication

Tools

N-able

ConnectWise

Datto

Microsoft Intune

Jamf

Hyper-V

VMware

PowerShell

Job description

Build technology that businesses actually depend on.

Medical practices, state agencies, municipalities, and growing companies run on the environments we manage. When something we built holds up at 2am, somebody gets to keep working — and when it does not, we are the ones who answer. That is the job.

Twenty years in, across IT operations, cybersecurity, and AI, in New York and Florida.

The work

Production systems that people depend on to see patients, run a plant, or keep a municipality online — not a sandbox and not a ticket queue for password resets.

Security

A cybersecurity practice, not a checkbox

Detection and response, identity, email, vulnerability management, incident response, and compliance work against HIPAA and CJIS requirements that get audited.

Infrastructure

Cloud and infrastructure at depth

Microsoft 365 and Azure tenants, migrations, hybrid networks, and the backup and recovery design behind them. You will own environments end to end.

Applied AI

AI with the controls on

Private assistants, retrieval that respects permissions, workflow automation, and agents scoped with human approval. Applied AI, governed — not a demo.

Progression

Room to move

Engineers here grow across practices rather than up a single ladder — help desk into infrastructure, infrastructure into security, security into strategy.

Training

Training that keeps going

Continuous advanced training and certification, because the platforms move and the threats move faster. It is part of the job, not something you do on a weekend.

The team

A team, not a bench

Core support, engineering, and security are DSS employees, which means you own your clients and you know the people you expedite to by name.

Where

New York and Florida

Three offices across two states, with remote and onsite work in both regions.

• Westbury

You will join the IT operations team supporting DSS client environments day to day. Work spans endpoint management, cloud administration, and practical escalation support for growing organizations.

• Manage device lifecycle tasks including enrollment, patching, imaging, and retirement
• Administer Microsoft 365, Azure AD, and conditional access policies for client tenants
• Monitor infrastructure health, respond to alerts, and document resolutions in the PSA
• Maintain network documentation, VLAN records, and backup verification routines
• Partner with security and automation teams on hardening and operational improvements

Requirements

• 3+ years in MSP, internal IT, or infrastructure engineering roles
• Hands‑on experience with Windows and macOS endpoints in production environments
• Working knowledge of DNS, VPN, firewalls, and identity fundamentals
• Ability to write clear ticket notes and client‑facing status updates
• Eligibility to work in the posted region without sponsorship

Preferred qualifications

• Experience with RMM platforms such as N‑able, ConnectWise, or Datto
• Familiarity with Microsoft Intune, Jamf, or similar MDM tooling
• Exposure to virtualization (Hyper‑V, VMware) and basic scripting (PowerShell)