MSP Systems Administrator: Windows Server & Cloud

ProTech IT Solutions, LLC; White Plains (AL); On-site; USD 68,000 - 92,000; Full time

Benefits offered by this job

Health Insurance

RTO (Responsible Time Off)

401(k) Matching

Job summary

ProTech IT Solutions, based in White Plains, NY, seeks a skilled System Administrator to deliver remote and on-site IT support for clients primarily in Westchester County and NYC. The role involves Windows Server management, Office 365 administration, and cloud tasks with Azure/AWS, reporting to the IT leadership.

The ideal candidate will have 4+ years of Windows Server experience, strong networking skills, and the ability to mentor junior staff in a fast-growing MSP environment.

Qualifications

• Minimum 4 years of experience with Microsoft Windows Server.
• Strong troubleshooting and problem-solving skills.
• In-depth knowledge of networking and system administration.
• Excellent communication and organizational skills.
• Ability to multitask and work independently or as part of a team.
• Reliable commute to White Plains, NY or willingness to relocate.

Responsibilities

• Deliver remote and on-site technical support to clients with professionalism and urgency.
• Proactively monitor and maintain client systems to prevent downtime and improve performance.
• Collaborate with clients to understand their IT needs and deliver tailored solutions.
• Manage and troubleshoot Microsoft Windows Server environments and Windows 10 workstations.
• Administer Office 365 environments including user management and email configurations.
• Configure and support network protocols such as TCP/IP and ensure secure connectivity.
• Utilize RMM tools (e.g., ConnectWise) for system monitoring and management.
• Assist in cloud infrastructure support including Azure and AWS environments.
• Document technical procedures and client interactions in ticketing systems.
• Demonstrate leadership by mentoring junior staff and delegating tasks effectively.

Skills

Windows Server

Networking

Troubleshooting

Communication

Teamwork

Education

College degree in IT or related field

Relevant certifications

Tools

ConnectWise

Azure

AWS

Job description

ProTech IT Solutions, based in White Plains, NY, seeks a skilled System Administrator to deliver remote and on-site IT support for clients primarily in Westchester County and NYC. The role involves Windows Server management, Office 365 administration, and cloud tasks with Azure/AWS, reporting to the IT leadership.

The ideal candidate will have 4+ years of Windows Server experience, strong networking skills, and the ability to mentor junior staff in a fast-growing MSP environment.