Hybrid MSP IT Systems Administrator (Remote/On-site)

ProTech IT Solutions, LLC

City of White Plains (NY)

Hybrid

USD 70,000 - 100,000

Full time

8 days ago

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Benefits offered by this job

Health Insurance

RTO (Responsible Time Off)

401(k) Matching

Job summary

ProTech IT Solutions, LLC, a New Charter Technologies Company, seeks a skilled System Administrator to support clients both remotely and on-site in Westchester County and NYC. You will manage Windows Server environments, Office 365, TCP/IP networks, and cloud basics in AWS/Azure while guiding junior staff.

Ideal candidates bring 3+ years in system administration, strong troubleshooting, and excellent communication.

Qualifications

Minimum 3 years of experience administering Microsoft Windows Server.
Strong troubleshooting and problem-solving skills.
In-depth knowledge of networking and system administration.
Excellent communication and organizational skills.

Responsibilities

Deliver remote and on-site technical support to clients with professionalism and urgency.
Proactively monitor and maintain client systems to prevent downtime and improve performance.
Collaborate with clients to understand their IT needs and deliver tailored solutions.
Manage and troubleshoot Microsoft Windows Server environments and Windows 10 workstations.
Administer Office 365 environments including user management and email configurations.
Configure and support network protocols such as TCP/IP and ensure secure connectivity.
Utilize RMM tools (e.g., ConnectWise) for system monitoring and management.
Assist in cloud infrastructure support including Azure and AWS environments.
Document technical procedures and client interactions in ticketing systems.
Demonstrate leadership by mentoring junior staff and delegating tasks effectively.