MSP Resource Specialist – Client Success (Remote)

Manpower (United Kingdom); North Carolina; Remote; USD 70,000 - 95,000; Full time

Job summary

ManpowerGroup in Raleigh, North Carolina, seeks a TAPFIN Resource Professional to support MSP programs, manage requisitions, submitals, and day-to-day operations for client engagements from a remote/on-site setting.

You'll build strong client and supplier relationships, ensure accurate timesheets and invoicing, and contribute to program growth by identifying opportunities and driving satisfaction across multiple stakeholders.

Qualifications

• Experience: Minimum three years staffing industry experience in a vendor on-site or account management MSP role.
• Education: Bachelor’s degree in business or related field or relevant business experience.

Responsibilities

• Manage day-to-day requisition processes, client relationships, and supplier communications.
• Ensure satisfaction, issue resolution, and identify opportunities for program expansion.
• Maintain accurate data in VMS systems, manage invoices and timesheets.
• Collaborate with client managers and TAPFIN program staff to meet SLAs.

Skills

Client relationship management

Vendor management MSP

Communication skills

Problem solving

Education

Bachelor’s degree in business or related field

Job description

ManpowerGroup in Raleigh, North Carolina, seeks a TAPFIN Resource Professional to support MSP programs, manage requisitions, submitals, and day-to-day operations for client engagements from a remote/on-site setting.

You'll build strong client and supplier relationships, ensure accurate timesheets and invoicing, and contribute to program growth by identifying opportunities and driving satisfaction across multiple stakeholders.