MSP Programs Lead for Strategic Account Delivery

Randstad Enterprise; Boston (MA); On-site; USD 73,000 - 104,000; Full time

Benefits offered by this job

Health coverage

Time off (vacation & holidays)

401(k) plan

Parental leave

Learning & development

Work-life balance

Job summary

Randstad Sourceright, a leading talent solutions provider, is seeking an MSP Program Manager in the US with responsibility for day-to-day service delivery to accounts and for guiding an MSP Program Team. The role focuses on operations between clients and suppliers, and delivering innovative solutions within budget.

The ideal candidate brings 5+ years in staffing/MSP, with proven people leadership, executive-level data presentation, and a track record of managing large, complex accounts.

Qualifications

• 5+ years of staffing industry experience, preferably within an MSP environment.
• 3+ years managing people in an account management capacity.
• Bachelor’s degree strongly preferred.
• Proficient with Microsoft Office tools including Word, Excel, and PowerPoint.
• Proficient using Google mail, calendaring, and shared drives.
• Demonstrated experience managing large, complex accounts or projects.
• Experience presenting performance and strategic data to C-level executives.
• Superior consulting, leadership, management, interpersonal, and mentoring skills.

Responsibilities

• Account Management of operations between client and suppliers.
• Provide innovative solutions to solve client needs.
• Revenue responsibility by achieving results as defined in the annual account budget.
• Implement strategies to achieve contracted service-level metrics.
• Coach, motivate, and direct the team to achieve desired results.

Skills

MSP experience

People management

Microsoft Office

Google Workspace

Large account management

Executive data presentation

Leadership & mentoring

Education

Bachelor’s degree

Tools

Microsoft Office (Word, Excel, PowerPoint)

Google Mail / Calendar / Shared Drives

Job description

Randstad Sourceright, a leading talent solutions provider, is seeking an MSP Program Manager in the US with responsibility for day-to-day service delivery to accounts and for guiding an MSP Program Team. The role focuses on operations between clients and suppliers, and delivering innovative solutions within budget.

The ideal candidate brings 5+ years in staffing/MSP, with proven people leadership, executive-level data presentation, and a track record of managing large, complex accounts.