MSP Product Director - AI Automation (Remote, Equity)

Fixify; United States; Remote; USD 180.000 - 230.000; Vollzeit

Benefits dieser Stelle

Unlimited PTO

12 paid federal holidays

$150 monthly connectivity stipend

401(k)

Equity option grants

Health insurance

Parental leave

Zusammenfassung

Fixify, an AI-native IT automation platform for MSPs, seeks a Director of Product Management to own the MSP product line and set the roadmap and pricing. You’ll partner with MSP owners and technicians, guide Engineering and Data Science, and prioritize high‑impact work with Operations.

You’ll hire and grow product managers, write requirements, run discovery calls, and shape packaging decisions. This is a fast, remote‑first role with executive support and rapid, real‑world impact.

Qualifikationen

• 8+ years in product management, with MSPs as a focus
• Deep understanding of MSP revenue models and service delivery
• Experience leading product teams and cross-functional collaboration
• Experience taking AI or LLM features into production
• Familiarity with MSP tech ecosystem and PSA/RMM platforms

Aufgaben

• Own MSP product strategy, roadmap, pricing and launches
• Define success metrics, adoption, and business impact; communicate results
• Drive integration roadmap across PSA and RMM platforms
• Prioritize high-volume, high-cost automation with Operations
• Interview customers, join sales calls, and learn from MSP partners
• Shape pricing and packaging with business cases and customer insights
• Collaborate with Marketing, Sales, and Customer Success to drive market adoption
• Hire, coach, and develop product managers
• Establish a development process with Engineering for speed and quality

Kenntnisse

Product management

Leadership

MSP domain knowledge

AI/LLM features

Remote collaboration

Tools

ConnectWise

Autotask/Datto

HaloPSA

N-able

NinjaOne

Kaseya

Jobbeschreibung

Fixify, an AI-native IT automation platform for MSPs, seeks a Director of Product Management to own the MSP product line and set the roadmap and pricing. You’ll partner with MSP owners and technicians, guide Engineering and Data Science, and prioritize high‑impact work with Operations.

You’ll hire and grow product managers, write requirements, run discovery calls, and shape packaging decisions. This is a fast, remote‑first role with executive support and rapid, real‑world impact.