MSP Level 2 Technician - Remote/Onsite Support

TeamLogic IT, Inc.; Sunnyvale (CA); Hybrid; USD 70,000 - 100,000; Full time

Job summary

TeamLogic IT, Inc. is seeking an experienced MSP Level 2 Technician to provide advanced technical support for SMB clients. You will install, configure, and manage hardware and software, plus maintain networks, security, backups, and disaster recovery plans.

The role emphasizes strong customer service, meticulous documentation, and teamwork, with flexibility for onsite and remote work. Certifications and a proactive, problem‑solving mindset are highly valued and welcomed.

Qualifications

• Strong customer service
• Documentation and teamwork are essential
• Certifications are highly valued

Responsibilities

• Install, configure, and manage hardware and software
• Maintain networks, security, backups, and disaster recovery plans

Job description

TeamLogic IT, Inc. is seeking an experienced MSP Level 2 Technician to provide advanced technical support for SMB clients. You will install, configure, and manage hardware and software, plus maintain networks, security, backups, and disaster recovery plans.

The role requires strong customer service, documentation, and teamwork, with flexibility for onsite and remote work. Certifications and a proactive, problem‑solving mindset are highly valued.