MSP Engineer: Cloud, Security & Network Solutions

Beyond IT Support; Aurora (CO); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Company car

Dental insurance

Health insurance

Job summary

Beyond IT Support is seeking a Managed Services Engineer located in Aurora, Colorado. This role involves designing, implementing, and managing IT solutions for clients in a managed services environment. The engineer will troubleshoot hardware and software issues, maintain network infrastructure, and ensure optimal system performance.

The ideal candidate should possess strong analytical skills, technical expertise, and customer service capabilities to effectively support and enhance client IT environments. Benefits include a 401(k), health insurance, and company car.

Qualifications

• Strong analytical skills and attention to detail.
• Proficiency in various networking and cloud technologies.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Design and deploy robust network solutions tailored to client needs.
• Manage server environments, including installation and troubleshooting.
• Assist clients with cloud solutions like Microsoft Azure and AWS.
• Implement security protocols to protect client data.
• Provide Tier 2 and Tier 3 technical support to clients.
• Utilize monitoring tools to maintain system health.
• Design data backup and disaster recovery plans.
• Create and maintain technical documentation.
• Collaborate with IT professionals to ensure service delivery.
• Engage with clients to assess their requirements and provide training.

Skills

Network Design and Implementation

Systems Administration

Cloud Services Management

Security Administration

Technical Support

Problem-solving

Customer Service

Education

Bachelor's degree in Computer Science or related field

Tools

Microsoft Azure

AWS

Google Cloud

Windows Server

Linux Server

Job description

Beyond IT Support is seeking a Managed Services Engineer located in Aurora, Colorado. This role involves designing, implementing, and managing IT solutions for clients in a managed services environment. The engineer will troubleshoot hardware and software issues, maintain network infrastructure, and ensure optimal system performance.

The ideal candidate should possess strong analytical skills, technical expertise, and customer service capabilities to effectively support and enhance client IT environments. Benefits include a 401(k), health insurance, and company car.