MS/Office Coordinator

Tallahassee Memorial HealthCare; Tallahassee (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Tallahassee Memorial HealthCare is seeking an Office Coordinator to be the first point of contact for patients and visitors in our front office. You will manage reception, schedule appointments, perform data entry, process billing, and handle copying or scanning tasks with accuracy and a customer-first approach.

This role requires a High School Diploma (or equivalent) and at least one year of related experience, with strong verbal and written communication skills.

Qualifications

• Minimum 1 year of job-related experience with direct customer service.
• Excellent verbal and written communication skills.
• Ability to operate basic office equipment and data entry.

Responsibilities

• Front office reception and appointment scheduling.
• Data entry, billing, copying or scanning tasks.
• Supply monitoring and fulfillment.
• Other administrative duties as assigned by the Patient Services Manager.

Skills

Customer service

Verbal communication

Written communication

Multi-tasking

Education

High school diploma

Post-secondary coursework in customer service

Tools

MS Office

Job description

WHO WE ARE & WHAT WE DO

Tallahassee Memorial Healthcare (TMH) is a private, nonprofit community-based healthcare system that provides care to a 22-county region in North Florida and South Georgia. We are a career destination with over 6,000 colleagues who reflect the diversity of our community.TMH is the region's healthcare leader and top provider of advanced care with a 772-bed acute care hospital and the region's only:

• Level II Trauma Center
• Primary Stroke Center
• Level III Neonatal Intensive Care
• Pediatric Intensive Care
• The most advanced cancer, heart and vascular, orthopedic & surgery programs in the Panhandle.

Our system also includes a psychiatric hospital, multiple specialty care centers, six residency programs and more than 50 affiliated physician practices.

HOW YOU'LL MAKE AN IMPACT

As the first point of contact with patients, candidates must have excellent customer service skills and the ability to multi task. The Office Coordinator will be responsible for front office reception, appointment scheduling, follow-up, data entry, billing, copying or scanning and supply monitoring and fulfillment.

Reports:

Patient Services Manager

Supervises:

None

WHAT YOU’LL NEED TO APPLY

Required Education:

Minimum: High School Diploma or Equivalent Preferred: Some post high school coursework, i.e.: customer service, business.

Required Experience:

Minimum: 1 year of job-related experience; previous experience demonstrating direct customer service. Must possess excellent verbal and written communication skills. Preferred: 2+ years of job-related experience; previous experience demonstrating direct customer service.

Behavioral Criteria:

Ability to operate basic office equipment (fax, printer, copier, scanner). Computer proficiency and knowledge of medical terminology.

Required Certification/License/Registry:

None

Tallahassee Memorial HealthCare is an equal opportunity employer and drug-free workplace. All employment is contingent upon successful completion of a drug screen, background check, reference verification, health assessment, and credential/license verification.

Tallahassee Memorial HealthCare is an equal opportunity employer and drug-free workplace. All employment is contingent upon successful completion of a drug screen, background check, reference verification, health assessment, and credential/license verification.