MRO Business Office Manager

Western Aircraft; Boise (ID); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading company in the aviation industry is looking for an MRO Business Office Manager in Boise, ID. The role involves managing a team, ensuring timely execution of MRO projects, and optimizing processes. Qualified candidates will have substantial experience in general aviation and a relevant degree.

Benefits

Medical, dental, vision

Short/long term disability

401K with employer match

Paid vacation and holidays

Qualifications

• Minimum 5 years’ experience in general aviation.
• 3 years’ leadership experience preferred.
• Strong knowledge of aircraft operations.

Responsibilities

• Manage teams for planning and scheduling work orders.
• Ensure on-time delivery of MRO projects.
• Coordinate with sales and vendors for MRO tasks.

Skills

Team Management

Process Improvement

Quoting and Scheduling

Communication

Education

Bachelor’s Degree in Aviation, Business Management, Finance

Tools

MS Office

Job description

1 month ago Be among the first 25 applicants

Job Summary
The MRO Business Office Manager is responsible for managing the areas of planning, scheduling, quoting, work order administration and warranty coordination for the MRO. This individual will focus on continual improvement processes to better the presentation, preparation, execution, and billing practices for work scopes tied to the MRO business.

Duties & Responsibilities

• Directly manages quoters, planners / schedulers, work order administrators and other members deemed required of the business office
• Ensures on-time delivery of MRO projects through coordination of team members
• Works with MRO sales, parts department, vendors, and department heads to ensure timely coordination of all aspects of all MRO projects
• Provides feedback to managers and department heads regarding process improvement
• Writes annual performance evaluations and disciplinary actions for assigned team members
• Indirectly and directly supervise up to 20 employees within the MRO Business office
• Motivates, mentors, trains, and provides feedback to their team
• Ensures accuracy of all quotes, work orders, invoices, and warranty claims and their submittal in a timely manner
  
  
  
  
  

Qualifications & Job Requirements

• Minimum five (5) years’ experience in general aviation
• Minimum three (3) years’ leadership experience in general aviation
• Thorough knowledge of aircraft completion, production, and manufacturing operations
• Familiarity with the industry vendors, regulations, and current procedures for completing interiors on a timely and competitive basis
• Proficiency with MS Office including spreadsheet creation, database management, and reporting
• Able to rationalize and justify capital expenditures, budgets, business plans
  
  
  
  
  

Education & Certifications:

• Prefer Bachelor’s Degree in Aviation, Business Management, Finance, or equivalent work experience
  
  
  
  
  

Other Prerequisites

• Pass pre-employment drug screen and background check
• Ability to obtain Airport Issued security badge
• Valid Driver’s license
  
  
  
  
  

Work Environment & Physical Requirements

• Primarily indoors in a temperature-controlled environment
• This position requires occasional work in an aircraft hangar environment where the employee will be exposed to variable temperatures and industrial type noise conditions
• Ability to occasionally lift and carry up to 30 pounds
• Frequent standing, sitting, and walking, balancing, stooping – often for extended periods of time
• Constantly requires clear vision to read printed materials and computer screen to accomplish work
• Constantly requires clarity of speech and hearing, which permits the employee to communicate effectively
  
  
  
  
  

Available Benefits

• Medical, dental, vision
• Short term & Long term Disability - paid 100% by Company
• Life & Accidental Death and Dismemberment - paid 100% by Company
• Paid vacation, holidays, sick leave, jury duty, bereavement
• Health Savings Account or Health Reimbursement Account (employer contributions tied to participation in wellness program)
• 401K & Roth 401k with employer match
• Flexible Spending programs
  
  
  
  
  

Western Aircraft Inc. has a Drug Free Workplace Policy which includes applicants passing pre-employment testing in accordance with 14 CFR 120. Applicants testing positive for the presence of prohibited drugs are ineligible for employment. DOT applicants who become employees of Western Aircraft Inc. will also be subject to random, reasonable cause, reasonable suspicion, and post-accident testing.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Hospitality, Food and Beverage Services, and Retail

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