MRI Scheduling & Patient Services Specialist (Part-Time)

Twin Cities Orthopedics; Montana; On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Sign-on bonus

Tuition Reimbursement

401(k) Profit Sharing

Medical/Dental/Vision benefits

Job summary

Twin Cities Orthopedics is seeking a Patient Services Representative – MRI to manage high-volume patient calls related to MRI scheduling, registration and inquiries. This role supports registration, scheduling, and prior authorizations to ensure patients understand imaging coverage.

This is a part-time position (0.2 FTE), working Saturdays 7:30 AM - 4:00 PM at Woodbury and Stillwater locations. Prior authorization experience is highly preferred and travel between clinics may be required.

Qualifications

• High School diploma or GED required.
• Customer service experience required.
• Administrative or Medical Office experience preferred.
• Insurance prior authorization experience strongly preferred.

Responsibilities

• Greet and register patients; collect insurance information and photo ID.
• Respond to calls related to scheduling, prior authorizations, insurance coverage, and appointment prep.
• Verify and document insurance information as per policies.
• Schedule patients accurately in the practice management system.
• Communicate appointment details, directions, check-in times, referrals and copayments to patients.
• Obtain and follow up on prior authorizations as needed.
• Understand payer requirements to assist the care team.
• Travel to multiple clinic locations as needed.
• Perform other duties as assigned.

Skills

Customer service

Medical office experience

Insurance prior authorization

Scheduling coordination

Phone handling

Education

High School diploma/GED

Tools

Practice management system

Job description

Twin Cities Orthopedics is seeking a Patient Services Representative – MRI to manage high-volume patient calls related to MRI scheduling, registration and inquiries. This role supports registration, scheduling, and prior authorizations to ensure patients understand imaging coverage.

This is a part-time position (0.2 FTE), working Saturdays 7:30 AM - 4:00 PM at Woodbury and Stillwater locations. Prior authorization experience is highly preferred and travel between clinics may be required.