MRI Patient Concierge & Authorization Coordinator

Revo Health; Plymouth (MN); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Revo Health in Minnesota's Brooklyn Park & Plymouth MRI department seeks a Patient Services Representative – MRI to handle patient registration, check-in, and insurance coordination. You will collect co-payments, verify coverage, schedule imaging, and initiate prior authorizations, supporting the care team in a fast-paced clinic.

This full-time role offers steady weekday hours, competitive benefits, and opportunities to contribute to patient-centered care in a collaborative environment.

Qualifications

• High School diploma or GED required.
• Customer service experience required.
• Administrative or Medical Office experience preferred.
• Insurance prior authorization experience strongly preferred.

Responsibilities

• Greet and register patients; collect co-payments, pre-payments, insurance information, and photo ID.
• Verify and document insurance information as defined by current business practices.
• Accurate and timely scheduling of new and existing patients in the current practice management system.
• Communicate all pertinent information to patients, including: appointment information, directions, check-in times, referral information and copayments.
• Verify active insurance coverage and benefits for imaging.
• Initiate prior authorization request and follow-up as necessary.
• Maintain a working knowledge of health care plan requirements and health plan networks.
• Chart preparation and management.
• Maintain timely communication with patients, families, and staff.
• Any and all other duties as assigned.

Skills

Customer service

Administrative support

Medical office software

Prior authorization

Education

High School diploma/GED

Tools

Practice management system

Medical billing software

Job description

Revo Health in Minnesota's Brooklyn Park & Plymouth MRI department seeks a Patient Services Representative – MRI to handle patient registration, check-in, and insurance coordination. You will collect co-payments, verify coverage, schedule imaging, and initiate prior authorizations, supporting the care team in a fast-paced clinic.

This full-time role offers steady weekday hours, competitive benefits, and opportunities to contribute to patient-centered care in a collaborative environment.