MRI Medical Front Desk Receptionist - Northwest Austin

OrthoLoneStar; Austin (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated MRI Medical Front Desk Receptionist to join their team in Northwest Austin. In this dynamic role, you will be the first point of contact for patients, ensuring a smooth check-in and check-out process while managing appointments and insurance verifications. Your attention to detail and effective communication skills will be essential in providing excellent patient care. If you thrive in a fast-paced environment and have a passion for healthcare, this opportunity is perfect for you.

Qualifications

• Previous experience in a medical office setting is preferred.
• Must have adequate visual acuity to read and interpret written material.

Responsibilities

• Check in and check out patients, schedule appointments, and verify insurance.
• Collect payments and maintain accurate patient records.

Skills

Knowledge of medical and insurance terminology

Attention to detail

Ability to multitask

Effective communication (oral and written)

Computer experience

Education

High School diploma

Job description

MRI Medical Front Desk Receptionist - Northwest Austin

Join to apply for the MRI Medical Front Desk Receptionist - Northwest Austin role at OrthoLoneStar

MRI Medical Front Desk Receptionist - Northwest Austin

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Join to apply for the MRI Medical Front Desk Receptionist - Northwest Austin role at OrthoLoneStar

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This range is provided by OrthoLoneStar. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$18.00/hr - $22.50/hr

GENERAL JOB DESCRIPTION: Perform all responsibilities of the reception area, which primarily involves; checking in and checking out patients, scheduling new and follow-up appointments, verifying insurance benefits, and collecting payments due at time of service.

Essential Functions

• Answer telephones, schedule appointments and redirect to appropriate departments as needed.
• Schedule and reschedule appointments for patients with attention to all insurance rules and limitations per physician preferences, including physical therapy appointments.
• Confirm appointments in advance; reach out to patient when necessary.
• Prepare schedules for clinic and identify any issues prior to visit.
• Greet patients, check-in and help patients complete necessary intake forms.
• Confirm, capture, and correct any changes in patient demographics and insurance.
• Verify insurance and obtain benefits as needed; identify remaining deductible amount and/or copay to collect.
• Collect patient payment according to the patient’s benefits and as noted within the EHR and other applicable software.
• Collect and scan patient’s insurance card and photo ID.
• Mail no show letters daily.
• Review daily superbills for completion from clinic team, make edits necessary to collect proper time of service payment due at check-out.
• Balance payments received and prepare deposit daily.
• Complete all scheduling tasks, messages, requests, referrals, and faxes.
• Return voicemails as well as making second and third attempts to patients who have left voicemails.
• Provide EOB to patients and thoroughly explain balance as needed.
• Fax DWC forms to proper recipients.
• Collate, sort and identify a variety of medical information for scanning/queuing into EMR system
• Sort faxes and assist with any fax failures and distributing to appropriate departments as needed.
• Assist with Release of Information requests by completing in office or sending to third party accordingly.
• All other duties as assigned.
  
  

Qualifications

Education:

• High School diploma
  
  

Experience

• Previous experience in a medical office setting
• Computer experience
  
  

Special Skills

• Knowledge of medical and insurance terminology
• Attention to detail
• Ability to multitask between multiple applications
• Ability to effectively communicate both orally and written
• Ability to work in a fast paced environment
  
  

Physical Demands

• Must have adequate visual acuity to read, the ability to interpret and understand written material
  
  

Environmental Working Conditions

• Indoors with rare conditions of extreme noise.
• Continuously handle multiple tasks simultaneously and work as a part of a team.
• Frequently performs tedious and exacting work in high volume conditions with frequent changes in tasks.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Medical Practices

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