MRI Imaging Support Specialist

Yale New Haven Health; Stamford (CT); On-site; USD 36,000 - 48,000; Full time

Job summary

Yale New Haven Health’s Greenwich Hospital is seeking a proactive Administrative Clerk to join the Radiology/Diagnostic Imaging team. You will handle clerical duties, schedules, calls, and patient check-in to ensure smooth workflow in a busy imaging department.

The role requires a high school diploma and basic data entry, familiarity with EPIC, and strong telephone manners. You will support patient data collection, prepare exam rooms, maintain supplies, and assist in training clerical staff.

Qualifications

• High school graduate with basic computer-data entry experience.
• Preferred six months exposure in Radiology department or outpatient medical facility.
• Familiarity with EPIC and medical terminology.
• Ability to handle patients graciously and maintain telephone etiquette.

Responsibilities

• Handle clerical/secretarial functions for the department.
• Schedule appointments with exam-type consideration to ensure continuity.
• Screen and refer incoming calls and visitors to facilitate communication.
• Maintain confidentiality of departmental information.
• Maintain departmental inventory to ensure adequacy and budget adherence.
• Notify supervisor of workload and assist in hiring/training clerical staff.
• Promote Greenwich Hospital Patient/Guest Relations Program.
• Collect patient data and demographics to assist the technologist in planning and evaluation.
• Assist in setup and preparation of patients undergoing radiology procedures and explain exams to patients.

Skills

EPIC knowledge

Medical terminology

Computer data entry

Telephone etiquette

Customer service

Education

High school diploma

Job description

Yale New Haven Health’s Greenwich Hospital is seeking a proactive Administrative Clerk to join the Radiology/Diagnostic Imaging team. You will handle clerical duties, schedules, calls, and patient check-in to ensure smooth workflow in a busy imaging department.

The role requires a high school diploma and basic data entry, familiarity with EPIC, and strong telephone manners. You will support patient data collection, prepare exam rooms, maintain supplies, and assist in training clerical staff.