MRI Front Desk Coordinator — Flexible Scheduling & Patient Care

HorseShoe Beverage Company; Powell (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance package

Dental and vision coverage

401(k) with profit sharing

PTO and paid time off

On-Demand Pay

Job summary

Knoxville Orthopaedic Clinic is seeking a full-time MRI Front Desk in our Powell-based Imaging Department. The role requires accurate scheduling, patient check-in, and coordinating with radiology staff for efficient MRI appointments and patient flow.

The ideal candidate has medical office experience, strong communication skills, and a commitment to HIPAA and patient confidentiality. Join a collaborative team dedicated to excellent patient care in a trusted clinical setting.

Qualifications

• Medical office experience preferred.
• Understanding of safety protocols and procedures.
• Ensure compliance with HIPAA and patient confidentiality standards.
• Excellent communication skills, both verbal and written.
• Ability to thrive in a collaborative, team-oriented environment.
• Dedication to providing exceptional patient care and service.

Responsibilities

• Schedule MRI examinations according to physician orders, clinical urgency, and scanner availability.
• Obtain and verify patient demographics, insurance information and authorization requirements.
• Review MRI safety questionnaires and screen patients for contraindications.
• Communicate appointment details, preparation instructions and arrival times to patients.
• Coordinate with radiologists, technologists, nursing staff, and referring providers.
• Manage rescheduling, cancellations, and add-on appointments as needed.
• Maintain accurate records within scheduling and EMR systems.
• Assist department with various administrative tasks as needed.

Skills

Medical office experience

HIPAA compliance

Communication skills

Team collaboration

Patient care

Job description

Knoxville Orthopaedic Clinic is seeking a full-time MRI Front Desk in our Powell-based Imaging Department. The role requires accurate scheduling, patient check-in, and coordinating with radiology staff for efficient MRI appointments and patient flow.

The ideal candidate has medical office experience, strong communication skills, and a commitment to HIPAA and patient confidentiality. Join a collaborative team dedicated to excellent patient care in a trusted clinical setting.