MRI Front Desk and Scheduling - KOC Univeristy

HorseShoe Beverage Company; Powell (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance package

Dental and vision coverage

401(k) with profit sharing

PTO and paid time off

On-Demand Pay

Job summary

Knoxville Orthopaedic Clinic is seeking a full-time MRI Front Desk in our Powell-based Imaging Department. The role requires accurate scheduling, patient check-in, and coordinating with radiology staff for efficient MRI appointments and patient flow.

The ideal candidate has medical office experience, strong communication skills, and a commitment to HIPAA and patient confidentiality. Join a collaborative team dedicated to excellent patient care in a trusted clinical setting.

Qualifications

• Medical office experience preferred.
• Understanding of safety protocols and procedures.
• Ensure compliance with HIPAA and patient confidentiality standards.
• Excellent communication skills, both verbal and written.
• Ability to thrive in a collaborative, team-oriented environment.
• Dedication to providing exceptional patient care and service.

Responsibilities

• Schedule MRI examinations according to physician orders, clinical urgency, and scanner availability.
• Obtain and verify patient demographics, insurance information and authorization requirements.
• Review MRI safety questionnaires and screen patients for contraindications.
• Communicate appointment details, preparation instructions and arrival times to patients.
• Coordinate with radiologists, technologists, nursing staff, and referring providers.
• Manage rescheduling, cancellations, and add-on appointments as needed.
• Maintain accurate records within scheduling and EMR systems.
• Assist department with various administrative tasks as needed.

Skills

Medical office experience

HIPAA compliance

Communication skills

Team collaboration

Patient care

Job description

• Location 7750 Dannaher Drive,Powell, TN, 37849,United States
• Employee Type Non-Exempt FT

Contact information

Description

Are you passionate about helping orthopaedic patients? Do you want to be part of the largest orthopaedic provider in Eastern Tennessee? Join the team at KOC in our Imaging Department, where we provide personalized care in a collaborative and supportive environment. We are currently seeking a full-time MRI Front Desk who is committed to providing superior service and eager to grow within a highly respected orthopaedic practice to work a closing shift schedule at our KOC Powell office.

At Knoxville Orthopaedic Clinic, our purpose is to improve lives through patient-centered care — every patient, every time. And we've been doing just that since our founding in 1930.

Key Responsibilities:

• Schedule MRI examinations according to physicain orders, clinical urgency, and scanner availability
• Obtain and verify patient demographics, insurance information and authorization requirements
• Review MRI safety questionnaires and screen patients for contradictions (is, implants, devices, claustrophobia, etc.)
• Communicate appointment details, preparation instructions and arrival times to patients
• Coordinate with radiologists, technologists, nursing staff, and referring providers
• Manage rescheduling, cancellations, and add-on appointments as needed
• Maintain accurate records within the scheduling and electronic medical record (EMR) systems
• Assist department with various administrative tasks as needed

Preferred Experience and Qualifications:

• Medical office experience preferred
• Understanding of all safety protocols and procedures
• Ensure compliance with HIPAA and patient confidentiality standards
• Excellent communication skills, both verbal and written
• Ability to thrive in a collaborative, team-oriented environment
• Dedication to providing exceptional patient care and service

Why Join KOC:

• Full-time and part-time schedule with flexibility
• Training and mentorship in orthopaedics
• Strong collaboration with referring orthopaedic surgeons
• Modern, well-equipped facilities in a trusted clinical settingli>
• Purpose-driven culture focused on delivering great outcomes and improving lives

We offer competitive pay and an excellent benefits package, including:

• Low-cost high-quality medical, dental, and vision coverage
• 401(k) with profit sharing Life insurance and long-term disability Generous paid time off (PTO)
• UKG Wallet Partner - On Demand Pay Employee discounts and much more

Knoxville Orthopaedic Clinic was proudly recognized as a Top Workplace for 2025 !