Mr. Gatti's Supervisor

Pac-Man Pies LLC, DBA Mr. Gatti's Pizza; Fort Worth (TX); On-site; USD 32,000 - 45,000; Full time

Job summary

Pac-Man Pies LLC, DBA Mr. Gatti's Pizza is seeking a restaurant supervisor with at least 6 months of supervisory experience in food service to lead the team and ensure outstanding guest service.

The role requires strong leadership, reliable decision making, and a commitment to quality and safety. You will assist the General Manager with staffing, training, inventory, risk management, accounting and policy compliance, while managing labor schedules and daily operations in a fast-paced environment

Qualifications

• At least 6 months work experience in a supervisory position.
• Must be at least 18 years old.
• Demonstrates strong leadership and guest service skills.
• Demonstrates sound reasoning and follow-through in decision-making processes.
• Demonstrates excellent organizational, financial and problem solving skills.
• Ability to attract, train, retain, and motivate quality employees.
• Ability to work in a dynamic, fast-paced environment.
• Must be food safe certified.

Responsibilities

• Ensure excellent guest service that meets or exceeds expectations.
• Ensure restaurant is adequately staffed to meet guest needs.
• Assist GM in recruitment of hourly employees.
• Initiates and follows through on corrective action of hourly employees.
• Maintain an environment that fosters employee motivation, development and training.
• Ensure product quality, availability and excellence.
• Assist in inventory, ordering and receiving.
• Practice facility cleanliness, maintenance and safety.

Skills

Supervisory experience

Leadership

Guest service

Decision making

Organizational skills

Financial skills

Problem solving

Communication skills

People management

Education

Food safety certification

Job description

Medical, Dental, Vision for Full Time Employees

Essential Functions:

• Ensures excellent guest service that meets or exceeds expectations.
• Ensures that the restaurant is adequately staffed to meet guest needs.
• Assists GM in recruitment of hourly employees.
• Initiates and follows through on corrective action of hourly employees. .
• Ensures development of hourly employees, including maintaining an environment that fosters employee motivation,
• development and training.
• Ensures all employees follow established guidelines for product quality, availability, and excellence.
• Assists in inventory, ordering and receiving.
• Practices prescribed facility cleanliness, maintenance, and safety practices.
• Manages in compliance with Gatti's policies and procedures and all local, state and federal regulations.
• Monitors the performance of the restaurant through analysis of financial reports and results on Mystery Shop scores. Initiates
• corrective action as required.
• Assists in the development of short and long term financial and operational plans for the restaurant in support of corporate
• objectives.
• Maintains a labor schedule that meets customer demand.
• Assists GM with weekly paperwork, cleanliness and organization of the office, and with enforcing company policies.
• Maintains product and service quality standards by conducting evaluations and investigating any complaints. Initiates corrective action as required.
• Recommends local store marketing programs to build sales and implements programs as directed by the GM.
• Ensures the security and safety of the restaurant, its Guests and Employees.
• Holds employees and self accountable for methods, standards, and results.
• Special projects as directed by the General Manager.
• Any other duties deemed necessary.

Education, Experience and Skills Required:

• Qualified applicants must have at least 6 months work experience in supervisory position, preferably in food service.
• Must be at least 18 years old.
• Demonstrates strong leadership and guest service skills.
• Demonstrates sound reasoning and follow-through in decision-making processes.
• Demonstrates excellent organizational, financial and problem solving skills.
• Ability to attract, train, retain, and motivate quality employees.
• Ability to work in a dynamic, fast-paced environment.
• Must be food safe certified.

Required Technical Skills:
Basic knowledge of PC functions in order to prepare and various computerized store reports.
Ability to communicate well, both orally and in writing.
Ability to coach and direct employees. Understanding of \"back of house\" and \"front of house\" operations.

Health: An applicant who is currently infected with or has knowledge that they are currently infected with a communicable disease which has been determined by the Secretary of Health and Human Services as one which is transmissible to the public through the handling of food will not be considered as a qualified candidate. An applicant must comply with the applicable city Department of Health regulations as well as Jason's deli's dress code policies.

Physical Standards: Ability to stand and exert mobility in a fast-pace environment for up to six (6) hours in length; frequent reaching, bending, squatting and stooping; ability to safely lift and carry up to 30 pounds repetitively; to maintain regular attendance; to use cash register, calculator, knives, meat slicers, buffalo choppers, drills, mixers, can openers, scales, and dishwashing machines.