MQ Complaint Analytics & Compliance Specialist

Siemens Healthineers AG; United States; Remote; USD 55,000 - 85,000; Full time

Job summary

Siemens Healthineers AG in the United States is seeking an MQ Complaint Management Specialist to review escalated complaint files and verify that information is complete and accurate for regulatory reporting. You will collect missing details from complainants and field personnel, analyze data, and create reports and visualizations.

You will also support training and complete special research projects while collaborating with Field Service, Technical Support, and Quality to maintain compliant

Responsibilities

• Review escalated complaint files to ensure information is complete and accurate for regulatory reporting.
• Collect missing details from complainants and field personnel, and document necessary information.
• Analyze data, create reports and visualizations, and support employee training; complete special research projects as requested.
• Collaborate with Field Service, Technical Support, Quality, and other cross-functional partners to maintain accurate complaint records and ensure compliance.

Job description

Siemens Healthineers AG in the United States is seeking an MQ Complaint Management Specialist to review escalated complaint files and verify that information is complete and accurate for regulatory reporting. You will collect missing details from complainants and field personnel, analyze data, and create reports and visualizations.

You will also support training and complete special research projects while collaborating with Field Service, Technical Support, and Quality to maintain compliant