Moving and Dispatch Coordinator

Prime Talent Solutions; North Las Vegas (NV); On-site; USD 25,000 - 36,000; Full time

Job summary

Prime Talent Solutions LLC is hiring a Moving and Dispatch Coordinator to schedule household moves, dispatch drivers and crews, and keep customers informed. We are looking for someone who can adjust schedules under pressure, solve problems independently, and provide excellent customer service. Work schedule includes training from 8:00 a.m.

to 4:30 p.m., after training from 6:30 a.m. to 3:00 p.m., with a four-hour Saturday shift every third Saturday likely as overtime.

Qualifications

• Knowledge of DOT requirements related to moving and dispatch operations.
• Strong verbal and written communication skills.
• Ability to manage competing priorities in a busy environment and take initiative when problems arise.
• Geographic knowledge to support routing and scheduling.
• Familiarity with Microsoft Office, including Word, Excel, and Outlook.

Responsibilities

• Schedule household moves and assign drivers and crews to optimize capacity and meet customer needs.
• Track job progress, adjust schedules when delays arise, and communicate updates to customers and crews.
• Use geographic knowledge to help plan routes and estimate travel times.
• Review the profitability of local contractors.
• Monitor equipment condition and maintenance needs.
• Maintain an 'Excellent' customer service quality rating.
• Keep accurate dispatch records and perform other duties as assigned by management.

Skills

DOT knowledge

Verbal & written communication

Prioritization

Routing knowledge

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Pay

— $22 per hour

Start date — As soon as possible. Candidates must be available to start immediately.

Prime Talent Solutions LLC is hiring a Moving and Dispatch Coordinator to schedule household moves, dispatch drivers and crews, and keep customers informed. We're looking for someone who can adjust schedules under pressure, solve problems independently, and provide excellent customer service.

Work schedule

• During training: 8:00 a.m. to 4:30 p.m.
• After training: 6:30 a.m. to 3:00 p.m.
• Saturday rotation: Must be available to work a four-hour shift every third Saturday as needed. Saturday hours will likely be overtime.

Responsibilities

• Schedule household moves and assign drivers and crews to make the best use of available capacity and meet customer needs.
• Track job progress, adjust schedules when delays arise, and communicate updates to customers and crews.
• Use geographic knowledge to help plan routes and estimate travel times.
• Review the profitability of local contractors.
• Monitor equipment condition and maintenance needs.
• Maintain an 'Excellent' customer service quality rating.
• Keep accurate dispatch records and perform other duties as assigned by management.

Required skills and knowledge

• Knowledge of U.S. Department of Transportation (DOT) requirements related to moving and dispatch operations.
• Strong verbal and written communication skills.
• Ability to manage competing priorities in a busy environment and take initiative when problems arise.
• Geographic knowledge to support routing and scheduling.
• Familiarity with Microsoft Office, including Word, Excel, and Outlook.

Preferred qualifications

• High school diploma or equivalent.
• Experience in the moving industry.
• Experience dispatching household goods shipments.