Household Move Dispatcher & Scheduler

Prime Talent Solutions

North Las Vegas (NV)

On-site

USD 25,000 - 36,000

Full time

4 days ago

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Job summary

Prime Talent Solutions LLC is hiring a Moving and Dispatch Coordinator to schedule household moves, dispatch drivers and crews, and keep customers informed. We are looking for someone who can adjust schedules under pressure, solve problems independently, and provide excellent customer service. Work schedule includes training from 8:00 a.m.

to 4:30 p.m., after training from 6:30 a.m. to 3:00 p.m., with a four-hour Saturday shift every third Saturday likely as overtime.

Qualifications

Knowledge of DOT requirements related to moving and dispatch operations.
Strong verbal and written communication skills.
Ability to manage competing priorities in a busy environment and take initiative when problems arise.
Geographic knowledge to support routing and scheduling.
Familiarity with Microsoft Office, including Word, Excel, and Outlook.

Responsibilities

Schedule household moves and assign drivers and crews to optimize capacity and meet customer needs.
Track job progress, adjust schedules when delays arise, and communicate updates to customers and crews.
Use geographic knowledge to help plan routes and estimate travel times.
Review the profitability of local contractors.
Monitor equipment condition and maintenance needs.
Maintain an 'Excellent' customer service quality rating.
Keep accurate dispatch records and perform other duties as assigned by management.