Moves Delivery Specialist - Microsoft Account

Turner & Townsend; Redmond (WA); On-site; USD 41,000 - 48,000; Full time

Job summary

Turner & Townsend in Redmond, WA, is hiring a Moves Coordinator for the CBRE Microsoft Account on the Puget Sound campus. You will coordinate moves from small to large groups, up to 500 employees, and ensure alignment with team objectives.

Responsibilities include vendor engagement, project setup in management tools, communications, reporting, walkthroughs, and post-move support. The role emphasizes customer service, continuous improvement, and working under supervision.

Qualifications

• High School Diploma or GED required.
• Associate degree (AA/AS) and/or Bachelor’s Degree preferred.
• Minimum of one (1) year of related experience desired.

Responsibilities

• Move management: manage scope, schedule and compliance of small-scale move projects (up to 500 employees) and group moves.
• Vendor engagement: coordinate and manage move activities and report KPIs.
• Project creation & management: create move projects in designated tools and enter project data.
• Communication: develop and distribute communications to employees and teams; assist with tender openings.
• Presentations: deliver presentations to team administrators on move process steps.
• Reporting: create, format, verify, and scrub data for reports.
• Facility walkthroughs: assess facilities and furniture needs during walkthroughs.
• Post-move support: create floor plans, labels, nameplates, and coordinate work orders.
• Email management: support MS-Move inbox and respond to inquiries.
• Customer service: deliver exceptional service throughout pre- and post-move phases.
• Continuous improvement: drive strategies to improve efficiency and quality.
• Move Delivery Lead coverage: provide project coverage for Move Delivery Lead.
• Other duties: perform ad hoc tasks to support improvements.

Skills

Composure

Customer Focus

Listening

Perseverance

Planning

Critical thinking

Functional/Technical Skills

Technical Learning

Time Management

Education

High School Diploma or GED

AA/AS or Bachelor's Degree preferred

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Job description

Turner & Townsend in Redmond, WA, is hiring a Moves Coordinator for the CBRE Microsoft Account on the Puget Sound campus. You will coordinate moves from small to large groups, up to 500 employees, and ensure alignment with team objectives.

Responsibilities include vendor engagement, project setup in management tools, communications, reporting, walkthroughs, and post-move support. The role emphasizes customer service, continuous improvement, and working under supervision.