Move-In Experience Coordinator

LCS; Ann Arbor (MI); On-site; USD 42,000 - 62,000; Full time

Job summary

Clarendale Ann Arbor is recruiting for a hospitality-focused Move-In Coordinator to join our team. The Move-In Coordinator works with established policies and procedures and coordinates with the Director of Marketing and Sales to ensure a smooth move-in for future residents.

The role requires a bachelor’s degree with emphasis in sales/marketing, at least two years in marketing/sales, and one year in senior housing or healthcare.

Qualifications

• Bachelor’s degree preferred with emphasis in sales/marketing.
• Two years’ experience in marketing/sales.
• One year experience in senior housing or healthcare-related field.
• One year experience in hospitality preferred.

Responsibilities

• Assists and guides future residents in available selections (kitchens, flooring, colors, up-grades).
• Communicates with internal stakeholders including community leadership and other departments along with vendors regarding construction/physical plant changes.
• Prepares closing documentation and internal communication timely and accurately.
• Serves as the primary contact with the future resident regarding move-in dates and details surrounding the move-in.
• Develops and updates the community move-in guide.
• Staffs the office to meet business needs which may include evenings, weekends and holidays.
• Serves as a backup for inquiry calls, walk-in tours and scheduled appointments.
• Participates in marketing events as directed by the Director of Sales & Marketing.
• Updates as needed the community move-in resource guide.
• Assumes responsibilities for personal work areas and maintaining areas in a presentable manner.

Skills

Marketing & Sales

Hospitality

Healthcare experience

Education

Bachelor’s degree (sales/marketing preferred)

Job description

Clarendale Ann Arbor is recruiting for a hospitality-focused Move-In Coordinator to join our team. The Move-In Coordinator works with established policies and procedures and coordinates with the Director of Marketing and Sales to ensure a smooth move-in for future residents.

The role requires a bachelor’s degree with emphasis in sales/marketing, at least two years in marketing/sales, and one year in senior housing or healthcare.