Move-In Experience Coordinator

ETTA; Alpharetta (GA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Paid Time Off

401(k) Retirement Plan

Life Insurance

Associate Wellness Program

Job summary

Inspired Living in Alpharetta, GA is hiring a Sales Move-In Coordinator to own the move-in journey from first inquiry to the day residents settle in. You will partner with families, movers, and teams to ensure a seamless, welcoming experience.

You will also assist with tours, follow-up calls, lead cultivation, and deposits, while maintaining accurate records and supporting daily/weekly marketing reporting. This role emphasizes energy, relationship-building, and professional composure.

Qualifications

• High school diploma or equivalent is required.
• Previous customer service, sales, marketing, hospitality, or relationship-building experience is required.
• Strong organizational and time-management skills are essential.
• Excellent communication and interpersonal skills are required.
• Confident, professional, personable, and comfortable interacting with families and prospective residents.
• Strong follow-through and attention to detail is important.

Responsibilities

• Own the move-in experience from inquiry through move-in, coordinating details.
• Coordinate move-in and resident transfer schedules, paperwork, apartment readiness, and cross-department communication.
• Partner with families, movers, residents, and teams to ensure a smooth move-in and welcoming experience.
• Coordinate resident orientation to make new residents feel informed and comfortable.
• Assist in tours, follow-up calls, lead cultivation, deposits, and closing activities with the Sales & Marketing Director.
• Maintain lead/move-in information in company systems and support marketing reporting.
• Keep marketing materials, tour books, and model apartments ready to impress.
• Plan and host community events to build relationships and generate inquiries.

Skills

Organizational skills

Time-management

Communication skills

Interpersonal skills

Customer-focused

Self-motivated

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Inspired Living in Alpharetta, GA is hiring a Sales Move-In Coordinator to own the move-in journey from first inquiry to the day residents settle in. You will partner with families, movers, and teams to ensure a seamless, welcoming experience.

You will also assist with tours, follow-up calls, lead cultivation, and deposits, while maintaining accurate records and supporting daily/weekly marketing reporting. This role emphasizes energy, relationship-building, and professional composure.