Move-In Coordinator — Senior Living Admissions (Hawaii Kai)

Ivy Living; Pearl City (HI); On-site; USD 25,000 - 27,000; Full time

Benefits offered by this job

Medical, Dental and Vision benefits

Vacation, Personal Day, Sick Pay, and

Complimentary Meals

Bonus Opportunities

Company Paid Life Insurance

401k Savings Plan with Company Match

Recognition Programs

Student Loan Refinancing

Pet Insurance

Employee Assistance Program

Job summary

Ivy Living Hawaii Kai is seeking a Move In Coordinator to support seniors moving into our community. You will guide residents and families, conduct community tours, and help manage deposits and move-in processes with care and professionalism.

Join a team that values compassion, teamwork and excellence in service, with a focus on smooth transitions and resident satisfaction in a Hawaii Kai setting.

Qualifications

• High school diploma or equivalent
• Experience with seniors preferred in Senior Housing Industry
• Proficient in MS Office (Word, Excel, etc.)
• Knowledge of assisted living and dementia care
• Ability to work with seniors patiently and interact with cognitively impaired individuals
• Flexibility to adapt to changing priorities and handle stressful situations
• Criminal Background check and Health Screening including TB tests

Responsibilities

• Represent the property knowledgeably to referral sources and prospects
• Give community tours as backup to Marketing and provide marketing information
• Qualify prospects, convert to tours, and convert tours to deposits using the sales process
• Assist with organizing and managing marketing events
• Attend resident, family inquiries and referral events, on site or off site
• Serve as liaison for residents and families new to the community
• Ensure smooth transition for new residents to their new home
• Aid residents and families with adjustment to the community
• Follow the new move in checklist completely and accurately
• Prepare paperwork and build the resident administrative file
• Create and maintain the Resident Directory

Job description

Ivy Living Hawaii Kai is seeking a Move In Coordinator to support seniors moving into our community. You will guide residents and families, conduct community tours, and help manage deposits and move-in processes with care and professionalism.

Join a team that values compassion, teamwork and excellence in service, with a focus on smooth transitions and resident satisfaction in a Hawaii Kai setting.