Move In Coordinator

Galerie-Living-1; Alpharetta (GA); On-site; USD 42,000 - 60,000; Full time

Job summary

Galerie-Living-1 is seeking a Move In Coordinator in Alpharetta to develop relationships between the Senior Living Consultant and the community during the move-in process for new residents.

This role acts as a resource for information and ensures a smooth move-in while supporting tours, inquiries, and sales goals. It requires strong communication, organization, and compassionate service.

Qualifications

• High School Diploma or GED required.
• Bachelor's degree or 2–3 years related experience preferred.
• Experience in senior living population is a plus.

Responsibilities

• Connects with residents or parties to gather information on interests and hobbies.
• Serve as liaison between community and new resident during move-in.
• Prepare and file resident documentation per state requirements.
• Assist marketing with tours, inquiries, and sales goals.
• Verify forms and documents required before move-in.
• Describe amenities and benefits of Galerie Management community.
• Provide timely reporting to leadership on community relations and sales activities.
• Attend manager meetings and support executives as needed.

Skills

Time management

Organization

Interpersonal communication

Compassion

Independent decision making

Flexibility

Education

High School Diploma or GED

Bachelor's degree or 2–3 years related experience

Job description

Job Details

Job Location: Village Park Alpharetta - Alpharetta, GA 30005

Position Type: Full Time

Job Title: Move in Coordinator

Reports To:Executive Director

Summary:

The Move In Coordinator develops and maintains relationships between the Senior Living Consultant and the community when assisting in the move in process of a new resident. This marketing associate acts as a resource for information to ensure a smooth move in process.

Responsibilities and Duties:

• Connects with residents and/or responsible parties in order to obtain pertinent information regarding each resident’s interests, skills, and hobbies.
• Assist Senior Living Consultant while acting as the primary liaison between the community and new resident throughout the entire move in process.
• Prepares the resident’s administrative file according to Galerie Management and state specific regulatory requirements and ensures completion of resident files.
• Assist the marketing department as needed with tours, telephone inquiries, and other needs to assure the community completes performance requirements and meets all sales goals.
• Assist in the verification of all resident forms and documents that need to be collected prior to move in according to Galerie Management and state requirements and standards.
• Can confidently describe the amenities and benefits of the Galerie Management community.
• Provides timely reporting to Executive Director and Senior Living Consultant on community relations and sales activities as requested.
• Attends manager meetings and performs tasks as assigned by the Executive Director and the Senior Living Consultant.

QualificationsEducation and Experience:

• High School Diploma or GED required.
• Bachelor's degree from a four-year college or university, or two to three years of related experience and/or training working in the senior living population; or equivalent combination of education and experience preferred.

Knowledge and Skills:

• Exhibit good time management and organization skills.
• Possess the ability to handle complex issues.
• Demonstrate strong interpersonal communication skills.
• Express compassion for residents and guests on a consistent basis.
• Must possess the ability to make independent decisions when circumstances warrant such action.
• Is willing to work flexible hours

Working Conditions:

Specific physical requirements are outlined in accordance with the American Disabilities Act of 1990 (ADA)

• Requires interaction with co-workers, residents, or vendors
• 100% time spent on site in community setting
• Possible exposure to communicable disease and infections
• Exposure to latex
• Possible exposure to blood-borne pathogens

Physical Demands:

• Standing
• Walking
• Sitting
• Use hands and fingers to handle or feel
• Reach with hands and arms
• Climb or balance
• Talk or hear
• Vision
• Ability to lift up to 25pounds