Mountain Resort F&B Manager: Guest Experience & Operations

Summit at Snoqualmie; Snoqualmie Pass (WA); On-site; USD 41,000 - 48,000; Full time

Benefits offered by this job

401(k) plan

Telemedicine & Mental Health (Ally-Hea

Job summary

The Summit at Snoqualmie is seeking a Food & Beverage Manager to lead all dining operations, drive guest satisfaction, manage staffing, scheduling, cost control, and quality standards across the department.

Reporting to the VP of Food + Beverage, you will develop a high-performing team, partner with kitchen leadership, monitor service delivery, uphold food safety, and push for continuous improvement in a high-volume resort environment.

Qualifications

• Proven management experience in restaurants, resorts, or high-volume food service environments.
• Experience in scheduling, inventory control, cost management, and quality assurance.
• Demonstrated ability to inspire, coach, and develop staff while maintaining a positive workplace culture.

Responsibilities

• Coordinate special events and group dining logistics.
• Implement technology solutions and operational systems that enhance long-term efficiency and productivity.
• Drive continuous improvement initiatives based on performance analysis.
• Oversee daily service delivery and quality control across all operational areas.
• Coordinate scheduling, inventory control, and cost management while maintaining efficiency targets.
• Maintain food safety protocols and health department compliance.
• Recruit, train, coach, and manage front-of-house and back-of-house staff.
• Build a cohesive team culture focused on hospitality excellence.
• Collaborate with kitchen leadership to ensure seamless front-of-house and back-of-house coordination.
• Monitor guest satisfaction, address concerns promptly, and implement service improvements.
• Support vendor relations and procurement to ensure quality standards for all products.

Skills

Staff leadership

Operations management

Budget management

Communication

Food safety knowledge

Vendor relations

Job description

The Summit at Snoqualmie is seeking a Food & Beverage Manager to lead all dining operations, drive guest satisfaction, manage staffing, scheduling, cost control, and quality standards across the department.

Reporting to the VP of Food + Beverage, you will develop a high-performing team, partner with kitchen leadership, monitor service delivery, uphold food safety, and push for continuous improvement in a high-volume resort environment.